Customer Care Representative jobs in United States
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Lennar · 1 week ago

Customer Care Representative

positionCrown Point, IN (Job Posting Location)
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Lennar is one of the nation's leading homebuilders, dedicated to creating an extraordinary experience for their Homeowners, Communities, and Associates. The Customer Care Representative plays a critical role in maintaining positive homeowner relations, coordinating warranty service work, and ensuring customer satisfaction.

ConstructionLifestyleReal Estate
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H1B Sponsor Likelynote

Responsibilities

Schedule and oversee repairs, ensuring completion within specified timeframes
Maintain service request logs and documentation of all work performed
Evaluate performance of trade partners and materials, reporting back to management
Participate in department meetings and emergency on-call rotation schedules

Qualification

Customer serviceResidential construction experienceCommunication skillsOrganizational skillsTime management

Required

High school diploma or GED; Associate's degree or equivalent is preferred
Valid driver's license with a good driving record
Strong communication, organizational and time-management skills
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job
Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less
Finger dexterity is required to operate a computer keyboard and calculator
Able to drive a vehicle

Preferred

1-3 years of experience in residential customer service or construction field preferred

Benefits

Robust health insurance plans, including Medical, Dental, and Vision coverage
401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
Paid Parental Leave
Associate Assistance Plan
Education Assistance Program
Up to $30,000 in Adoption Assistance
Up to three weeks of vacation annually
Generous Holiday, Sick Leave, and Personal Day policies
New Hire Referral Bonus Program
Significant Home Purchase Discounts
Everyone’s Included Day

Company

Lennar

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Lennar Corporation, founded in 1954, is one of the nation's leading builders of quality homes for all generations.
dateFounded in 1954
location
Miami, Florida, USA
people-size10001+ employees
web-link
http://lennar.com

H1B Sponsorship

Lennar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (16)
2023 (8)
2022 (6)
2021 (2)
2020 (7)

Funding

Current Stage
Public Company
Total Funding
$747.2M
Key Investors
Berkshire Hathaway
2025-05-12Post Ipo Debt· $700M
2023-08-14Post Ipo Equity· $17.2M
2014-01-02Post Ipo Debt· $30M

Leadership Team

B
Bruce E. Gross
CEO Lennar Financial Services
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Stuart Miller
Co-Chief Executive Officer
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Recent News

Business Wire
TPG to Announce Fourth Quarter and Full Year 2025 Financial Results and Host Investor Call
2026-01-09
Talk Business & Politics
Buddy Coleman, founder of ERC and Rausch Coleman Homes, has died
2026-01-07
Business Wire
TPG and Lennar Announce Strategic Partnership to Recapitalize Quarterra
2026-01-06
Company data provided by crunchbase