AppFolio · 2 months ago
Sr. Workplace Services Specialist
Columbus, Ohio
Full-time
Onsite
Mid, Senior Level
$64K/yr - $80K/yr
4+ years expAppFolio is a technology leader powering the future of the real estate industry, and they are seeking a Senior Workplace Services Specialist to maintain an enjoyable working environment for employees. This role involves supporting office operations, coordinating events, and ensuring safety and security while fostering a positive office culture.
AnalyticsComputerInformation TechnologyProperty ManagementPropTechSaaSSoftwareWeb Hosting
Responsibilities
Delivers and maintains a positive, welcoming reception experience, including greeting all employees and visitors, and directing them to the correct building location
Assists with day-to-day operations with an internal customer focus mindset - the employees are our customers
Assists the Facilities and Workplace Services Manager with the Facilities Ticketing System
Through listening to our employees and observation, assist with identifying areas of improvement in the office and suggest creative solutions to improve these areas monthly
Supports the Facilities and Workplace Services Manager with the planning and execution of office events and holidays, including ordering, setup, and breakdown of decorations
Supports the Food & Beverage team with receiving orders and feedback
Supports the Facilities and Workplace Services Manager with on-site Perks programs and on-site Wellness programs
Supports the Facilities and Workplace Services Manager with emergency planning, documentation, training, and drills (yearly ERP updates, CPR/AED/First-Aid certifications)
Manages Floor Warden Program (awareness, zones, training with AK Preparedness)
Hosts annual safety meetings
Manages Everbridge Software (admin, training, integrations)
Supports Real Estate Operations in IIPP/WVPP (hazard assessments, Employee Recognition Program)
Manages WELL Health & Safety Rating Certification renewals
Assist with the new hire onboarding process and terminations
Be the on-site point of contact for projects at our Columbus, Ohio office
Qualification
Required
Excellent written, verbal, and interpersonal communication skills across all levels of audiences
Ability to independently identify, prioritise, and complete tasks
Approaches challenges and situations with a positive mindset and identifies solutions
Ability to quickly adapt to last-minute requests and changes that arise on a day-to-day basis
Must be able to be a team player and work with all levels of the company employees, as well as suppliers and contractors
Strong listening skills for internal clients and external providers
Adherence to team values, fostering teamwork, and strong relationships
Strong commitment to exceptional internal/external customer experiences
High school or GED Graduate
Ability to influence and motivate others, drive collaboration, engage in team building, and liaison between diverse stakeholder groups
At least four years of experience in a facilities, workplace services, or customer-facing roles
Proficient in the Google Workspace
Company
AppFolio
AppFolio is a cloud business management solutions provider for the real estate industry.
1001-5000 employees
H1B Sponsorship
AppFolio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (24)
2023 (22)
2022 (34)
2021 (51)
2020 (35)
Funding
Current Stage
Public CompanyTotal Funding
$30MKey Investors
Investment Group of Santa BarbaraHeadline
2015-06-26IPO
2013-11-01Series Unknown
2009-08-18Series C· $8M
Leadership Team
Shane Trigg
President and CEO
Tim Eaton
Chief Financial Officer
Recent News
2025-11-25
Company data provided by crunchbase