QVC · 5 months ago
General Manager- Distribution
QVC Group is a Fortune 500 company with six leading retail brands. The General Manager- Distribution will oversee customer interfacing operations in the fulfillment center and manage overall site leadership and operational performance.
Retail
Responsibilities
Manage a multi-shift, 7 day per week, variable volume fulfillment operation including inbound, learning, maintenance, outbound, returns processing, and associated related areas
Responsible for operational leadership as it relates to Safety, Cost per unit, productivity/UPH, and fixed and variable expenses associated with fulfillment operations
You will lead teams in ways to guide a safe working environment for employees, culture of continuous improvement and waste elimination, and maximize employee engagement throughout to ensure the site remains union free
Develop and implement short-term and long range goals and operational plans to achieve designated site goals, while maintaining or increasing site efficiency
You will determine what improvements you can make to allow for cost reduction, increase speed, and improve customer service. Elimination of waste and 5S Implementation is the focus through leading and promoting Kaizen and a culture of continuous improvement daily
Lead projects to optimize cost of transportation while ensuring high quality and speed of delivery in partnership with vendors and internal groups, including major capital and information system projects
Lead network wide programs as requested to lead overall network improvement, and participate in network or company-wide activities as a representative of the site and customer logistics
Qualification
Required
Operational experience including leading complex operations and working to improve operations to reduce costs, improve customer service, and maximize quality both internally and externally
Experience motivating leaders to get the most of their people, while maintaining a highly engaged workforce and creating safe work environments
Financial and budgeting skills, P&L experience
Detailed experience in fulfillment systems (WMS, WCS, TMS, YMS) and experience improving operational systems maximize operational effectiveness
Experience reporting and using Excel (can perform complex functions) to make business and operation decisions
Bachelor's Degree in Business, Supply Chain, or Engineering required
10+ years leading large-scale distribution operations with 5+ years experience leading leaders in a large-scale distribution operation
Benefits
Competitive compensation
Paid time off
An employee assistance program
Parental leave
Paid volunteer hours
Amazing company discounts
Health care benefits starting on day 1
401(k)
Tuition reimbursement benefits
Company
QVC
QVC® empowers shoppers with knowledge and shares insights in a lively and engaging way.
Funding
Current Stage
Late StageLeadership Team
Recent News
MarketScreener
2025-11-05
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