Associate Customer Service Representative jobs in United States
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Fire Fighter Sales & Service Company · 11 hours ago

Associate Customer Service Representative

Fire Fighter Sales & Service Company is seeking an Associate Customer Service Representative II who is responsible for responding to customer inquiries via telephone or email. The role involves providing problem resolution in alignment with the organization’s service standards and ensuring a positive customer experience.

Professional ServicesPublic SafetyService Industry

Responsibilities

Handle customer inquiries and resolve issues promptly and professionally
Analyze customer service needs and communicate effectively with service and technical departments
Solve basic customer problems while ensuring a positive customer experience
Frequently report to the Customer Service Manager

Qualification

Customer service experienceProblem resolutionProfessionalismAnalytical skillsEffective communication

Required

3–5 years of experience in customer service or a related field

Company

Fire Fighter Sales & Service Company

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Fire Fighter Sales & Service Company fire provides protection equipment, installation and fire prevention services to various industries.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase