Amwins · 1 week ago
Group Benefits Account Manager
Scottsdale, AZ
Full-time
Hybrid
Mid Level
3+ years expAmwins is a company that values its team members and offers a range of benefits to enhance the work experience. They are seeking an Account Manager to proactively manage client relationships and support the implementation and servicing of Stop Loss policies, ensuring seamless communication and compliance throughout the client lifecycle.
Insurance
Responsibilities
Strategic Collaboration: Partner with Sales and Account Executives to develop and implement strategies for new and renewal accounts. Collaborate with internal departments to ensure all services align with the organization’s value proposition and drive alignment with strategic goals
Client Services: Collaborate effectively with brokers, clients, administrators, and carriers to support best-in-class Stop Loss pricing, Account Management, Claims Administration, and Premium Services. Provide daily client services including processing policies, endorsements, invoicing, and certificates of insurance. Manage client payment processes by partnering with the premiums department to ensure timely premium receipt and disbursement, investigating variances, and auditing program invoicing
Claims Coordination: Act as a liaison between the field team, broker, client, claims analysts, and carrier to facilitate prompt claim reimbursement. Partner with the Claims team to ensure all eligibility documents are received and audited, and monitor missing claims and year-end reporting to ensure claims are paid within the contract periods
Communication Liaison: Serve as the main point of contact between internal departments and external partners, ensuring effective communication, clarity, and support throughout the client lifecycle
Compliance Management: Manage compliance and adherence for each account, ensuring strict PHI and HIPAA Privacy guidelines are followed. Process confidentiality agreements, business associate agreements, and distribute Schedule A’s to brokers and clients upon request
File Maintenance & Document Management: Responsible for electronic file set-up and maintenance, including ongoing filing and documentation of client meetings, issues, and decisions. Review and track policy and plan documents by client and policy year. Monitor client status from point of sale through implementation to final policy receipt and delivery
Relationship Development: Build and maintain strong relationships with Sales and Account Executives to support cohesive strategies within the local market. Cultivate external relationships via email, telephone, and networking opportunities to strengthen business partnerships
Workload Prioritization: Plan, prioritize, and complete day-to-day workload, balancing new business, renewals, and service responsibilities
Confidentiality & Integrity: Ensure the confidentiality, integrity, and availability of protected health information at all times
Analytical Thinking: Apply analytical thinking and problem-solving skills to address client and policy needs effectively
Teamwork: Collaborate effectively with cross-functional teams to achieve common objectives
Attention to Detail & Organization: Demonstrate meticulous attention to detail and strong organizational skills to maintain accurate records and deliver high-quality service
Qualification
Required
3+ years in Group Benefits
at least 1+ years in Account Management
Experience in employee benefits, account management, project management, human resources, or concierge services
Bachelor's degree
Strong business acumen
Teamwork skills
Written/verbal communication skills
Organizational skills
Time management skills
Sense of urgency
Attention to detail
Desire to learn
Proficient in Microsoft Office programs (Word, Excel, Outlook, etc.)
Preferred
Arizona Life & Health Insurance License
Benefits
Flexibility: Enjoy a hybrid work environment with flexible scheduling options.
Comprehensive Benefits: Access a competitive benefits package from day one, including generous Paid Time Off (PTO) and paid holidays.
Continual Learning: Thrive in a collaborative, education-focused work environment.
Annual Bonus Program: Earn incentives through our performance-based bonus program, designed to reward you for achieving key goals and contributing to the company's success.
Company
Amwins
Amwins is the largest wholesale distributor of specialty insurance products and services in the U.S.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Purviance
Chief Executive Officer
Darin Stafford
Chief Financial Officer
Recent News
The Business Journals
2024-04-25
Insurance Business America
2024-04-25
2024-04-25
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