NEOGOV · 11 hours ago
Benefit Program Supervisor (County Office Director) 0572
65 - SMITH COUNTY, MS
Full-time
Onsite
Mid, Senior Level
$68K/yr - $68K/yr
4+ years expNEOGOV is part of the Mississippi Department of Human Services, dedicated to serving others through public assistance programs. The Benefit Program Supervisor will oversee the TANF and SNAP eligibility processes, manage county office employees, and ensure timely completion of reports and submissions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the Economic Assistance County Director for the Smith County MDHS office
Responsible for the county-level TANF and SNAP eligibility processes
Maintain positive relationships with local government, businesses, etc
Oversee county office employees
Resolve client complaints, as needed
Ensure reports are completed, and bills are submitted timely
Qualification
Required
Experience in managing and training teams
Customer service skills
Learning and applying policy
Excellent oral and written communication skills
Conflict resolution skills
Analytical skills
Technology proficiency
Preferred
Typically requires a Bachelor's Degree
4-6 years of experience
1-2 years of supervisory experience
Previous experience determining SNAP and TANF eligibility is preferred
Benefits
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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