Epsilon · 3 hours ago
Lead, Technical Writer
Irving, TX
Full-time
Hybrid
Lead/Staff
$87K/yr - $174K/yr
8+ years expEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. They are seeking a highly experienced Lead Technical Writer to support the development and automation of technical documentation for their software products.
AdvertisingDigital MediaEmailMarketingMobileSocial Media
Responsibilities
Lead team members in cross-functional and cross-product initiatives, ensuring alignment and timely delivery
Mentor other technical writers on documentation standards, information architecture, and documentation industry standards
Maintain documentation standards, style guides, and guidelines
Compose and edit high-quality technical content, including product documentation, release notes, and API guides
Develop and implement automated workflows for generating release notes and product documentation using AI tools and CI/CD pipeline processes
Partner with product managers, developers, and UX teams to ensure documentation aligns with product functionality and user needs
Contribute to the evolution of documentation processes across the organization
Continuously improve documentation quality through user feedback and analytics
Qualification
Required
8+ years in technical writing for software products, with at least 3 years in a senior role leading or mentoring other writers
Proven experience in automating documentation workflows, including release notes and product guides
Hands-on experience with AI-driven documentation tools and CI/CD pipelines and automation frameworks
Bachelor's degree in Technical Communication, Computer Science, or related field (or equivalent experience)
Preferred
Experience with scripting languages (Python, JavaScript) for automation
Familiarity with AI/ML concepts and their application in content generation
Knowledge of cloud platforms and SaaS environments
Benefits
Flexible time off (FTO), 15 paid holidays
Paid sick time
Parental/new child leave
Childcare & elder care assistance
Adoption assistance
Comprehensive health coverage
401(k)
Tuition assistance
Commuter benefits
Professional development
Employee recognition
Charitable donation matching
Health coaching and counseling
Company
Epsilon
Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands.
5001-10000 employees
H1B Sponsorship
Epsilon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (128)
2023 (124)
2022 (201)
2021 (136)
2020 (137)
Funding
Current Stage
Late StageTotal Funding
unknown2019-04-15Acquired
Leadership Team
Myron Sojka
CTO
Lakshmana Gnanapragasam
Senior Vice President Strategy & Analytics
Recent News
Washington Technology
2025-12-19
Washington Technology
2025-12-09
2025-12-03
Company data provided by crunchbase