National Church Residences · 4 hours ago
Benefits Coordinator
Dublin, OH
Full-time
Hybrid
Entry, Mid Level
2+ years expNational Church Residences is seeking a Benefits Coordinator to manage and maintain benefit programs. The role involves providing support to employees regarding benefits inquiries, overseeing administrative tasks related to benefits, and ensuring compliance with relevant laws.
Elder CareHealth CareNursing and Residential Care
Responsibilities
Provide first point-of-contact service for employees with general benefits, leave, and accommodation questions. Respond to inquiries via e-mail or phone with a sense of urgency, establishing clear expectations for updates and resolutions if not resolved within one interaction. Assign incoming emails to appropriate team members and file incoming communication
Complete administrative and clerical functions related to unique benefits tasks such as confirming weekly retirement plan deferrals and loan files have processed accurately, approving new hire and qualifying life events (QLEs) in HRIS, confirming supporting documentation for dependent eligibility verification and QLEs, and other similar tasks
Guide employees through the enrollment process, including benefits orientations and information sessions for new hires as requested
Submit benefit invoices for approval after confirming bill is accurate. Track reconciliations and corrections as necessary to ensure proper credits and charges. Ensure invoices are received and processed in expected cadence (monthly, quarterly, annually)
Audit ACA reports monthly for changes for new eligibility. Provide offer of coverage when appropriate and track for response
Prepare basic eligibility reports and census reports as requested
Prepare and submit various items to Payroll including but not limited to monthly company HSA contributions, wellness contributions, fitness and tuition reimbursement requests
Review of initial Workers’ Compensation claims. Reach out to manager and employee for additional information as needed. Ensure reporting system is updated with ongoing communication and supporting documents related to claim. Escalate severe injuries as appropriate. Collaborate with leave administrator for lost time claims
Oversee benefit premiums for employees on leave; moving to direct bill and crediting employee profile when payments are made to ensure accurate balances upon the employee’s return to work
Complete and submit medical support orders/notices and employment/benefit verifications
Provide backup relief to Benefits team during times of absence; provide higher level of assistance on occasion and escalate issues as appropriate to ensure employee service levels are maintained
Assist as needed in planning benefit events such as health fairs, biometric screenings, Open Enrollment, etc
Maintain accurate employee records and collaborate with other functional areas within HR
Stay informed about and ensure compliance with relevant state and federal laws such as COBRA, ACA and ADA
Provide ongoing support for benefits and HR teams
Miscellaneous tasks and projects as needed
Qualification
Required
High School diploma or GED required
2-4 years of related benefit experience required
Must have good communication, comprehension, computer and interpersonal skills
Must have the ability to speak, read, write and understand English
Must have working knowledge of Windows, Microsoft Office Suite
Strong Microsoft Excel skills are a must
Preferred
Associate's degree preferred
Company
National Church Residences
National Church Residences provides an array of housing & health care services for seniors with a focus on enabling them to remain at home.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4.5MKey Investors
Community Development Financial Institutions Fund
2024-10-23Grant· $4.5M
Leadership Team
Susan DiMickele
President & CEO
Tom Slemmer
Retired CEO
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