Senior, Human Resources Help Desk Specialist jobs in United States
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Recology · 1 day ago

Senior, Human Resources Help Desk Specialist

Recology is an ecologically innovative company focused on resource recovery and sustainability. They are seeking a Senior Human Resources Help Desk Specialist to provide high-level guidance on complex employee issues and ensure compliance with policies and regulations.

RecyclingSustainabilityWaste Management

Responsibilities

Addresses complex inquiries and partners with employee-owners to resolve issues effectively
Supports compliance and government reporting by ensuring accurate documentation and execution of processes aligned with relevant policies, regulatory requirements, and internal standards
Oversees data integrity by performing regular audits and ensuring accuracy across systems and records
Contributes to process documentation and continuous improvement initiatives to streamline service delivery and reduce errors
Analyzes recurring issues and proposes solutions to improve support processes
Leads special projects aimed at enhancing service delivery and employee engagement
Acts as a liaison between employee-owners and People departments to support process improvements
Performs other duties as assigned

Qualification

HRIS systemsAdvanced ExcelAnalytical skillsProblem-solvingLeadership skillsCustomer service skillsCommunication skills

Required

5+ years of experience in HR support or a related field
Excellent problem-solving and analytical skills
Strong communication and customer service skills
Proficient in HRIS systems and Microsoft Office Suite, including advanced Excel skills such as formulas, pivot tables, and data analysis
Strong leadership and mentorship skills
High School diploma or GED required

Preferred

Bachelor's degree in Human Resources, Business Administration, or related field preferred

Benefits

Paid time off and paid holidays.
Health and wellness benefits including medical, dental, and vision.
Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
Annual wellness incentives.
Employee Assistance Program (EAP).
Educational assistance.
Commuting benefits.
Employee referral program.

Company

Recology

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Resource recovery, recycling, compost, landfill diversion, anaerobic digestion.

Funding

Current Stage
Late Stage

Leadership Team

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Salvatore Coniglio
Chief Executive Officer
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Gordon Heneweer
Chief Financial Officer
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Company data provided by crunchbase