Amazon · 12 hours ago
Applied Scientist II, Customer Experience and Business Trends
Arlington, VA
Full-time
Onsite
Mid, Senior Level
$143K/yr - $193K/yr
4+ years expAmazon is looking for an Applied Scientist to join its Customer Experience and Business Trends team. The role focuses on researching and implementing advanced AI techniques to improve customer experiences through innovative agent-based modeling and simulation capabilities.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Design and implement frameworks for creating representative, diverse agents that faithfully capture real-world characteristics
Use state-of-the-art techniques in user modeling and behavioral simulation to build robust agentic frameworks
Develop data simulation approaches that mimic real-world speech interactions
Research and implement novel algorithms and modeling techniques
Acquire and curate diverse datasets while ensuring user privacy
Create robust evaluation metrics and test sets to assess language model performance
Innovate in data representation and model training techniques
Apply responsible AI practices throughout the development process
Write clear, scientific documentation describing methodologies, solutions, and design choices
Qualification
Required
3+ years of building models for business application experience
PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
Experience programming in Java, C++, Python or related language
Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing
Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution, or experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware
Preferred
Experience in professional software development
Experience building machine learning models or developing algorithms for business application
Have publications on top-tier conferences, such as CVPR, ICCV, ECCV or NeurIPS
Experience with large scale distributed systems such as Hadoop, Spark etc
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase