American Express Global Business Travel · 4 hours ago
Group Air Travel Counselor
New York, United States
Full-time
Onsite
Entry, Mid Level
$39K/yr - $73K/yr
2+ years expAmerican Express Global Business Travel is a company that inspires colleagues through the positive impact of travel. They are seeking a Corporate Travel Counselor with strong international reservations experience to manage travel arrangements and provide excellent customer service in a fast-paced environment.
ConsultingEvent ManagementTravel
Responsibilities
Must have at least 2+ years of corporate travel counselor experience; current corporate travel experience is highly preferred
Must have strong international reservations experience
Preferred Sabre Experience or Dual GDS is a plus
Knowledge of American Express Point of Sales (POS) tools is a plus; Rezone Plus (ROP), Hotel Marketplace, Quick Exchange, Salesforce, Comet, SBP preferred
Effective communication and conflict resolution skills
Strong organizational and ability to multitask
Demonstrates problem solving skills
Ability to manage change effectively
Ability to manage workflow in a highly complex & fast changing environment
Strong knowledge but not limited to International Faring, Airline upgrade procedures, and Hotel amenities
Displays highest level of integrity when dealing with internal & external customers
Qualification
Required
Must have at least 2+ years of corporate travel counselor experience; current corporate travel experience is highly preferred
Must have strong international reservations experience
Effective communication and conflict resolution skills
Strong organizational and ability to multitask
Demonstrates problem solving skills
Ability to manage change effectively
Ability to manage workflow in a highly complex & fast changing environment
Strong knowledge but not limited to International Faring, Airline upgrade procedures, and Hotel amenities
Displays highest level of integrity when dealing with internal & external customers
Dedicated workspace must be within own residence and that follows the ergonomic and safety guidelines for performing travel counselor duties
Axcess@Home Agent is responsible for supplying their own furniture, desk with lockable drawer or separate lockable file cabinet, chair, document shredder, smoke detector in proximity of work area, and fire extinguisher
Axcess@Home Agent must complete Flexible Work Arrangement Application and Agreement
Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
Preferred
Preferred Sabre Experience or Dual GDS is a plus
Knowledge of American Express Point of Sales (POS) tools is a plus; Rezone Plus (ROP), Hotel Marketplace, Quick Exchange, Salesforce, Comet, SBP preferred
Benefits
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Company
American Express Global Business Travel
American Express Global Business Travel provides travel management services and organizes meetings, events, and business travel services.
Founded in 2014Jersey City, New Jersey, USA
10001+ employees
H1B Sponsorship
American Express Global Business Travel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (27)
2023 (19)
2022 (40)
2021 (22)
2020 (26)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2024-07-26Post Ipo Debt· $1.4B
2020-11-27IPO
Leadership Team
Bryant Waters
Vice President Multinational Sales Group
Daniel Chang
Vice President, M&A
Recent News
2026-01-16
Business Travel News
2025-12-28
Company data provided by crunchbase