Arena Ticketing Intern jobs in United States
cer-icon
Apply on Employer Site
company-logo

Charlotte Hornets · 4 hours ago

Arena Ticketing Intern

positionCharlotte, NC
timeInternship
remoteOnsite
seniorityIntern
money$15/hr - $15/hr

Charlotte Hornets is a leading sports and entertainment organization dedicated to excellence both on and off the court. They are seeking an Arena Ticketing intern to gain hands-on experience and support the Arena Ticketing team with daily operations.

Media and EntertainmentSportsSports Leagues and Teams

Responsibilities

Develop proficiency in the Ticketmaster system, including TM Host, TM1 and Archtics to support ticketing operations
Assist with processing single-event sales, group sales and luxury suite sales
Provide accurate information on ticket availability, pricing, seating configurations, arena policies and upcoming events
Educate fans on mobile ticketing processes, troubleshoot issues and provide technical support as needed
Verify and scan tickets to ensure authenticity and confirm the correct event, date and time
Resolve ticketing-related issues professionally and efficiently to enhance fan experience
Maintain detailed and accurate records of all ticket sales and reconciliation processes
Participate in the full internship program, including workshops, speaker series, job shadowing opportunities and collaborate on intern projects
Perform other duties as assigned

Qualification

Ticketmaster system proficiencyCustomer service skillsInterest in sports managementLift 50lbsStand for long periods

Required

High School Diploma/GED and interest in working in events and/or sports management
Male collegiate basketball players must have exhausted their NCAA eligibility before participating in the HSE internship program
Must be 18 years of age or older
Must pass criminal background check
Ability to work days, nights, weekends and holidays as needed
Ability to stand for extended periods of time, bend and perform other duties
Must be able to lift up to 50lbs or push up to 70lbs unassisted
Strong customer service skills desired

Company

Charlotte Hornets

twittertwittertwitter
company-logo
The Charlotte Hornets is a professional basketball team platform and is part of the NBA's Southeast Division.
dateFounded in 2003
location
Charlotte, North Carolina, USA
people-size51-200 employees
web-link
https://www.nba.com/hornets/

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Ronnie Bryant
SVP and Chief Information Officer
linkedin
leader-logo
Alma Angeles-Parvaz
Vice President, Partnerships
linkedin

Recent News

Sports Business Journal
How the Hornets’ $245M arena overhaul stayed on track through an ownership change
2025-11-08
RAPPLER
Scorching Heat explode with 53-point 1st quarter, rout Hornets
2025-11-08
Sports Business Journal
Hornets doubling number of over-the-air broadcasts after last season’s success
2025-11-05
Company data provided by crunchbase