Sadoff Iron and Metal · 8 hours ago
CDL Dispatcher and Customer Service Coordinator
Fond du Lac, WI
Full-time
Onsite
Mid, Senior LevelSadoff Iron and Metal is seeking a CDL Dispatcher and Customer Service Coordinator to support their safety culture and ensure efficient truck coordination and scheduling. The role focuses on quality customer service, fostering relationships with internal and external customers, and supervising a team of CDL drivers to maintain a productive team culture.
3D PrintingManufacturingTransportation
Responsibilities
Support the company's safety culture and ensure efficient and effective truck coordination and scheduling
Focus on quality customer service and facilitate timely communication with accounts, buyers, operations, and maintenance teams
Assist in fostering successful relationships with both internal and external customers
Maintain a positive and productive team culture through driver leadership and supervision
Lead, manage and support a team of CDL drivers, including coaching and performance feedback
Monitor driver locations, loads, schedules, and hours of service compliance to ensure efficient routing and on-time deliveries
Maintain accurate records of dispatch activities, load details and fleet utilization
Establish priorities, manage multiple tasks at once, and complete assignments in a timely manner with accuracy and attention to detail
Qualification
Required
Supervisory experience of a team of 5-10 CDL drivers is required
Computer and data entry skills are required
Attention to detail and a high level of accuracy and organizational skills is a must to maintain accurate records of dispatch activities, load details and fleet utilization
The ability to establish priorities, manage multiple tasks at once, and complete assignments in a timely manner with accuracy and attention to detail to be able to provide accurate shipment status updates, delivery ETAs, and proactive communication regarding delays
Prolonged periods of sitting at a desk and working on a computer
Prolonged periods standing
Must be able to lift 15 pounds at times
Ability to perform repetitive movements over long periods of time
Ability to maintain single task focus and situational awareness
Company
Sadoff Iron and Metal
Sadoff Iron and Metal is a logistics company offering scrap metal recycling services.
Founded in 1947
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lasky
Chief Executive Officer
Company data provided by crunchbase