ABC Imaging · 5 hours ago
Customer Service Representative
Denver, CO
Full-time
Onsite
New Grad, Entry Level
$25/hr - $30/hrABC Imaging is a company focused on providing printing solutions, and they are seeking a Customer Service Representative to be the primary point of contact for clients. The role involves ensuring client printing needs are met with professionalism and efficiency, managing inquiries, and collaborating with production teams.
3D Printing3D TechnologyPrinting
Responsibilities
Serve as the liaison between clients and production teams to ensure job specifications are accurately communicated and executed
Handle incoming inquiries, quotes, and orders via phone, email, and in person
Provide knowledgeable guidance on printing options, file requirements, and timelines
Manage job progress, provide status updates, and resolve issues promptly
Collaborate with internal departments to meet deadlines and exceed client expectations
Maintain detailed and accurate client records in the order management system
Troubleshoot and resolve customer concerns with professionalism and urgency
Qualification
Required
Proven background in customer service or account management
Strong understanding of print terminology, file formats, and production workflows
Excellent communication and organizational skills
Ability to multitask in a fast-paced, deadline-driven environment
Proficiency in Microsoft Office and familiarity with print management systems
Preferred
Previous experience in the print industry
Company
ABC Imaging
ABC Imaging provides print solutions and digital document management services.
Founded in 1982
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Medi Falsafi
Founder, Chief Executive Officer, and President
Company data provided by crunchbase