Booz Allen Hamilton · 2 hours ago
Application Support Engineer - MES, ZPL - Zebra printer
Austin, TX
Full-time
Onsite
New Grad, Entry LevelSparc Technology Services Inc is seeking an Application Support Technician to provide essential support to the manufacturing floor. The role involves troubleshooting IT issues, maintaining printers, and delivering tactical support for implementing changes while fostering strong relationships within the team.
ConsultingCyber SecurityIT InfrastructureManagement ConsultingSecurity
Responsibilities
Work with multiple departments in high pressure urgent need scenarios
Resolve issues swiftly and accurately, ensuring tasks are completed and prioritized effectively
Diagnose and resolve technical issues related to applications, software, and systems promptly to minimize downtime
Perform repetitive detailed assignments and data processing tasks
Collaborate with multiple departments in high-pressure situations
Act as the primary contact for incident management, coordinating the resolution of critical system issues
Troubleshoot basic network, software, and hardware related problems
Maintain comprehensive documentation of issues, solutions, and user guides to streamline future support processes
Prioritize and resolve multiple tasks efficiently in urgent scenarios
Qualification
Required
Experience troubleshooting basic network, software, and printing issues
Familiarity with Manufacturing Execution Systems (MES)
Proven experience with Microsoft Excel, SQL and basic Python
Ability to remain composed in high-pressure, urgent situations while managing competing demands
Strong knowledge of Windows OS and Microsoft enterprise environments
Ability to carry heavier work equipment and stand or walk for extended periods on the production floor while troubleshooting issues
Preferred
Familiarity with configuring and printing using ZPL language on Zebra printers
Knowledge of SQL queries and Splunk queries
Experience working with PLC, Ignition
Flexibility to work weekends and any shift
Company
Booz Allen Hamilton
Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering.
Founded in 1914
10001+ employees
H1B Sponsorship
Booz Allen Hamilton has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (15)
2023 (38)
2022 (23)
2021 (17)
2020 (49)
Funding
Current Stage
Public CompanyTotal Funding
$3.03B2025-03-11Post Ipo Debt· $650M
2023-08-01Post Ipo Debt· $650M
2020-08-13Post Ipo Debt· $700M
Leadership Team
Matthew Calderone
Chief Financial Officer and Executive Vice President
Kristine Anderson
Chief Operating Officer
Recent News
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