Ahold Delhaize USA · 13 hours ago
Consumer Insights Manager
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$106K/yr - $160K/yr
5+ years expAhold Delhaize USA is a division of a global food retailer, serving a family of leading omnichannel grocery brands. The Consumer Insights Manager will partner with brand teams to deliver actionable insights and lead research efforts, ensuring impactful reporting that drives business growth and customer satisfaction.
GroceryRetailSales
No H1B
Responsibilities
Develop research plans aligned with business objectives and key performance indicators
Lead and execute large-scale tracking studies and ad hoc research projects and ensure that all research instruments accurately measure what we want them to measure, and that the data is representative of the market
Conduct data collection, analysis, and interpretation using both qualitative and quantitative methods
Integrate data from multiple sources to generate holistic insights
Collaborate with cross-functional teams across Ahold Delhaize USA and local banners to understand business needs and deliver practical, insight-driven solutions
Produce and present clear, error-free reports and recommendations to stakeholders at all levels
Is a subject matter expert on Qualtrics research tech platform and supports other users and vendors with study design, programming, fielding and reporting
Manages intake process and roadmap for market level tracking study changes, including survey and dashboard design, geography and store hierarchy. Implements changes and associated communication, involving vendor partners when needed for complex updates
Develop and deliver presentations at key Management Meetings as appropriate
Maximizing the learnings, insights and value-added of all ongoing research
Keep up to date on new methodologies, best in class research approaches and skill development
Partner closely with other team members within Consumer Insights and Advanced Analytics to ensure appropriate integration of data
Manage relationships with key research vendors and ensure high-quality deliverables
Contribute to the evolution of research methodologies and best practices within the team
Own and drive projects from concept to completion with a proactive, results-oriented mindset
Qualification
Required
Bachelor's degree in Marketing, Marketing Research, Psychology, Statistics, Mathematics, or a related field
5+ years of experience in consumer research within CPG or retail (client-side and/or supplier-side)
Minimum Intermediate Proficiency in Microsoft Office 365: Word, Excel, and PowerPoint
Must possess a willingness and aptitude to learn
Strong project management skills with the ability to juggle multiple priorities and meet deadlines
Strong problem solving, decision making and analytical skills
Excellent verbal and written communication skills and the ability to present
Ability to build and manage vendor relationships effectively
Strong sense of urgency, integrity, and objectivity. Ability to push back respectively when needed
Understand and uses valid statistical approaches where appropriate
Flexible and adaptable in a fast-paced, evolving environment
A good listener who can interpret the needs of the business partner
A collaborative team player who can also work independently
Motivated and detail-oriented
Passionate about understanding and amplifying the voice of the customer
Ability to prioritize and multitask
Preferred
Masters Degree
Company
Ahold Delhaize USA
Ahold Delhaize USA provides retail media solutions for brands to advertise to grocery shoppers across ADUSA brands using data-driven tools.
10001+ employees
Funding
Current Stage
Late StageRecent News
GlobeNewswire
2026-01-16
2025-12-30
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