Administrative Assistant II - Customer Service - Byrd Unit (611087) jobs in United States
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Texas Department Of Criminal Justice · 3 hours ago

Administrative Assistant II - Customer Service - Byrd Unit (611087)

Texas Department Of Criminal Justice is seeking an Administrative Assistant II for their Byrd Unit. The role involves providing routine administrative support, including information dissemination, maintaining filing systems, and preparing reports and documents.

Government Administration

Responsibilities

Prepares and disseminates information concerning various agency programs and services; prepares and responds to correspondence; prepares, edits and distributes reports, studies, forms, and other documents; and performs typing and word processing
Maintains filing and record keeping systems to include automated information systems; and responds to routine inquiries regarding rules, regulations, policies, and procedures
Assists in the development of administrative and technical assistance policies and procedures; assists in preparing administrative analyses and summaries; and assists in researching, composing, designing, and editing agency publications to include brochures, forms, manuals, and charts
Provides technical program assistance to others
Performs a variety of marginal duties not listed, to be determined and assigned as needed

Qualification

Microsoft Office SuiteCustomer service experienceOffice practices knowledgeTechnical report preparationRecord keepingTyping speedProblem-solving techniquesCommunication skills

Required

Graduation from an accredited senior high school or equivalent or GED
One year full-time, wage-earning customer service, clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience
Knowledge of office practices and procedures
Knowledge of business terminology, spelling, punctuation, and grammar
Skill to communicate ideas and instructions clearly and concisely
Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public
Skill to interpret and apply rules, regulations, policies, and procedures
Skill in problem-solving techniques
Skill in the use of computers and related equipment in a stand-alone or local area network environment
Skill to prepare and maintain accurate records, files, and reports
Skill to review technical data and prepare technical reports

Preferred

Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs
Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations
Skill to type 45 words per minute (with no more than 10 errors)

Company

Texas Department Of Criminal Justice

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Texas Department Of Criminal Justice provides promote positive change in offender behavior, reintegrate offenders into society.

Funding

Current Stage
Late Stage

Leadership Team

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Frederick Cook
Chief Technology Officer, Deputy Division Director
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Dennis U.
Crime Investigative Department – C/Officer
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