General Dynamics Information Technology · 1 day ago
Unified Communication SME Engineer
Fort Meade, MD
Full-time
Hybrid
Senior Level, Lead/Staff
$143K/yr - $172K/yr
10+ years expGeneral Dynamics Information Technology is seeking a Unified Communication Subject Matter Expert (SME) Engineer to support the Defense Information Systems Agency's Global Video Services. The role involves providing engineering support for video services, ensuring compliance with DoD guidelines, and enhancing communication infrastructure for effective mission strategies.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide comprehensive engineering support for video components within UC, encompassing IP Video and integration with legacy UC services and endpoints
Develop robust System Capacity Expansion Plans and collect performance metrics to ensure optimal system performance and scalability
Ensure all architectures and designs comply with current DoD directives and guidelines, especially for classified networks, providing continuing security engineering support
Offer strategic logistics support and recommend specific configurations to enhance system functionality
Implement and validate final hardware and software configurations while maintaining up-to-date System Engineering and Functional Requirements documentation
Provide expert analysis, design, integration, and testing support for Unified Communication solutions
Perform performance and quality assurance checks on UC telecommunications design, voice and video networking elements, and end-user peripherals
Design solutions for various cloud deployment models (IaaS, PaaS, SaaS) optimizing the essential characteristics of cloud computing
Analyze customer requirements, assess design/technology alternatives, and facilitate discussions with stakeholders to propose and implement effective solutions
Qualification
Required
Active DoD Secret Security Clearance Level
BA/BS in Computer Science or related field
10+ years of related experience
UC Networking Expertise: 3+ years in real‑time communications (VoIP/Video) with deep SIP/SDP/RTP/SRTP/TLS expertise
Strong grasp of information technology principles, methods, and associated hardware/software
Experience with integration and/or management of classified voice and video systems
Extensive support knowledge in DNS, certificates/PKI, TLS, signaling/media, AD, PowerShell, APIs/REST, Network/FW, and h.323/SIP
Proven troubleshooting across signaling/media layers using call traces and packet captures (Wireshark/tcpdump)
Superior customer service skills, essential for engaging with diverse stakeholder groups and ensuring system reliability and user satisfaction
Preferred
Senior Microsoft Azure Certifications, other industry recognized cloud engineering/architecture or security certifications
UC Certifications: including SBC training/cert or similar
Experience with Pexip, Azure, O365 integration
Benefits
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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