BNY · 6 days ago
Client Operations Analyst (contract)
Lake Mary, FL
Contract
Onsite
New Grad, Entry Level
$24.74/hr - $30.93/hrBNY Mellon is a leading global financial services company, recognized for its innovative and inclusive workplace. The Client Operations Analyst role supports the Non-Purpose Lending Department, focusing on processing loans and client service in a fast-paced environment.
Financial Services
Responsibilities
Process Non-Purpose Loan requests, Fed Pledge activities, and collateral monitoring transactions in alignment with internal procedures and regulatory requirements
Communicate with internal teams and, as proficiency increases, directly with clients via NetX 360, email, and phone to support loan-related inquiries and processes
Work within LoanAdvance, NetX 360, and other supported systems to execute daily operational tasks and manage incoming work queues
Identify issues, determine appropriate actions, and escalate items when necessary to ensure timely and accurate resolution
Perform daily, weekly, and monthly processing activities while managing fluctuating volumes and competing priorities
Maintain a high level of attention to detail and accountability when handling lending transactions and documentation
Work collaboratively with onshore and offshore team members to support workload demands and ensure continuity of operations
Qualification
Required
Experience in operations, financial services, banking, or service delivery environments
Strong communication skills (written and verbal)
High attention to detail and strong problem-solving abilities
Customer-first mindset with the ability to remain calm under pressure
Willingness to learn new systems, processes, and lending concepts
Reliable, accountable, and adaptable in a fast-paced environment
Experience using Microsoft Excel for tracking, calculations, and document conversion
Preferred
Bachelor's degree preferred
Familiarity with margin lending or Regulation T concepts
Exposure to NetX 360, Nitro, or AI-enabled tools
Process improvement mindset and emerging leadership instincts
Benefits
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions.
Company
BNY
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth.
Founded in 1784
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
Company data provided by crunchbase