Pacific Asian Consortium in Employment (PACE) · 1 day ago
Employment Specialist III (Nonprofit)
Los Angeles, CA
Full-time
Onsite
Entry, Mid Level
$20.95/hr - $35.89/hr
2+ years expPacific Asian Consortium in Employment (PACE) is dedicated to serving the employment needs of the AAPI refugee community in Los Angeles. The Employment Specialist III will provide career counseling, case management, and job development services to help customers achieve long-term employment and self-sufficiency.
CommunitiesEducationNon Profit
Responsibilities
Meet with each assigned customer, and review the individual’s progress from intake through job placement, exit, and post-exit 12-month follow-up. Responsible to enroll a minimum of 35% customers per year. Documentation of all contact and progress reports shall be maintained in customer’s electronic and paper file and must be submitted to MIS within 3-5 days of activity
Provide an assessment that shall include testing and evaluation of educational attainments, occupational/transferable skills, customer interests, aptitudes, and/or vocational potentials for each customer. Documentation of all assessment results for each customer shall be maintained in customer’s electronic and paper file and must be submitted to MIS within 3-5 days of activity
Provide career guidance to assist the individual in determining whether or not more intensive services are required to obtain employment
Develop, manage, and retain on file an Individual Employment Plan (IEP) for each Adult and Dislocated Worker enrolled customer receiving intensive services on a form provided by or approved by the City or Grantor. Signature page of the IEP must be submitted to MIS within 3-5 days of activity. IEP shall be entered into CalJOBS and updated as needed
Provide staff-assisted workshops including job search skills preparation and job club activities
Make follow-up services available, and monitor the retention status and progress made for not less than twelve (12) months after the first day of unsubsidized employment. Documentation of all follow-up services and progress reports shall be maintained in customer’s electronic file, and submitted to MIS within 3-5 days of activity
Inform and provide, or arrange for the provision of, supportive services to enrolled job seekers that will enable them to participate in WIOA (Adult & Dislocated Workers) activities-subject to the availability of resources. Provide supportive services only to those customers unable to obtain supportive services through other programs providing such services
Provide access to job readiness preparation, individual/group counseling, career planning, out-of-area job search, relocation expenses, short-term prevocational services, work experience, and internship for all job seekers
Assess and provide access to Training Services (i.e. On-the-Job Training & Individual Training Accounts) for enrolled customers who have received at least one intensive service, and have been determined to be unable to obtain or retain employment through such services. Documentation of all training services and progress reports shall be maintained in customer’s file, and submitted to MIS within 3-5 days of activity
Work with Businesses to determine details outlined in OJT contract (duration of training, training outline, and reimbursement percentage)
Provide an orientation to all OJT work site supervisors. Maintain on file a City or Grantor approved work site training agreement
Work with OJT supervisor to conduct and document required monthly on-site monitoring
Conduct business outreach and recruitment, referral, preparation of customers for specific job interviews, preparation of a resume, and job application preparation. Maintain documentation of job development activities in each customer’s electronic & paper file, and submitted to MIS within 3-5 days of activity
Use the Center’s electronic connectivity system to maintain complete and accurate job orders, match job ready customers with jobs in accordance with the initial assessment, obtain prompt feedback on referrals, verify employment, and audit or minimize the use of job holding
Coordinate with other program activities and services to ensure timely placement of customers upon program completion. Placements shall be submitted to MIS within 3-5 days of activity
Provide job search and successful placement to a minimum of 70% customers per year, who are work ready via group and/or one-to-one sessions. Refer customers to an employment opportunity and assist with testing and background checks as requested, and provide other related information necessary to qualify for job openings
Enter/update customer (business & job seeker) information into CalJOBS system
Be in constant contact with businesses (via mail, fax, telephone) to acquire business information regarding current labor market demand, job openings, and relative occupational (DOT) codes (Dictionary of Occupational Titles (DOT) or North American Industry Classification System (NAICS)
Provide occupational information (current and future outlook), job placement assistance, and labor market information using various resources such as CalJOBS, and other reference materials
Document all job seekers’ information and tabulate meaningful information pertinent to their job placement, and maintain up-to-date records of all job openings
Share all job orders and job seekers with all other WorkSource Centers in order to assist in creating the best opportunity to refer the most qualified candidates from the WorkSource Center system to businesses requesting staffing assistance
Refer the most qualified candidates to the business from the entire WorkSource system and refer unregistered Universal Access customers if they are the most qualified
Assist in meeting agency’s performance goal by scheduling events and recruitments at the center
Maintain electronic Case Notes of interaction with customer in CalJOBS system on a daily basis
Handle other duties of various positions at the WorkSource Center, after being cross-trained
Assist with outreach efforts to job seeker community and businesses by attending job fairs, community events, forums, etc
Perform other duties as assigned
Qualification
Required
Minimum of a High School Diploma (or GED equivalent) is required
Equivalent work experience, at least 2 years in the area of vocational counseling, case management, or sales & marketing
Workforce program experience is highly desirable
Some supervision experience is highly desirable
Must have excellent interpersonal skills, be a team player and be able to work with diverse populations to provide in-person and over-the-phone program services
Ability to manage a caseload effectively per performance standards and manage time to attend trainings and related meetings
Excellent job development and placement skills
Excellent customer service skills
Strong organizational skills
Be proficient in a Windows PC environment and Microsoft Office
Possess excellent communication and written skills, as well as telephone and people skills
Must have excellent time management and organizational skills to effectively manage a caseload
Must be available to work evening and weekend hours as needed
Must pass a employment and professional reference check
Must possess Driver's License and the use of an automobile with adequate insurance coverage as local travel may be required on occasion as needed
COVID vaccination required; must have two-dose series of Pfizer or Moderna or a single-dose of Johnson & Johnson
Preferred
Associate's or Bachelor's Degree is preferred
Professional experience in social services programs is strongly preferred
Bilingual skills preferred
Benefits
Excellent benefits
Company
Pacific Asian Consortium in Employment (PACE)
PACE is a community development organization that creates economic solutions to meet the employment, education, housing, environmental, and business development challenges of low income residents in the Pacific Asian and other disadvantaged communities of Los Angeles.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$2.95MKey Investors
Employment Development DepartmentComerica BankCiti Foundation
2025-06-05Grant· $1.9M
2025-05-05Grant· $0.05M
2024-05-14Grant· $1M
Leadership Team
William Chun
Chief Operating Officer
Mimi Cheung
Chief Strategy Officer (CSO)
Recent News
Small Business Trends
2025-05-17
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