Tennessee Board of Regents (TBR) · 9 hours ago
Assistant Vice President of Enrollment Services
Columbia, TN
Full-time
Onsite
Director/Executive
$68K/yr - $88K/yr
10+ years expTennessee Board of Regents (TBR) is seeking an Assistant Vice President of Enrollment Services to provide strategic leadership and operational oversight for Admissions, Recruitment, and Records/Registrar functions. The role involves developing enrollment strategies, collaborating with various departments, and ensuring compliance with regulations to meet college enrollment goals.
Higher Education
Responsibilities
Provides leadership for a team of highly skilled employees who are dedicated to excellent customer care and to producing accurate, efficient work
Collaborates with College leadership and the SEM team in the development, implementation, and assessment of a comprehensive enrollment management strategy aligned with the college’s mission, strategic plan, and Tennessee Board of Regents (TBR)
Demonstrates the use and applicability of data for continuous improvement of policies, practices, and services that strengthen enrollment and retention efficiencies while providing excellent customer service
Analyzes enrollment trends, demographic data, and market conditions to guide recruitment, admissions, and retention initiatives
Leads multi-year enrollment forecasting and goal setting for credit, dual enrollment, adult learners, and special populations
Provides leadership on policies and procedures relevant to enrollment management while ensuring consistent applications of all functions, strong business processes, and customer care
Manages and coordinates the overall maximization of Enrollment Service’s student success technologies (Banner, SLATE, Degree Works, etc.) Ensures the team focuses on best practices and campus wide understanding of the systems as it relates to Enrollment Services functions and utilization beyond Enrollment Services
Serves as a key institutional authority on enrollment compliance and data integrity
Understands current institutional, state and federal policies and procedures related to enrollment services in order to ensure accountability and compliance
Assures continued compliance with criteria for accreditation of the Tennessee Board of Regents, Tennessee Higher Education Commission, Southern Association of Colleges and Schools Commission on Colleges, and the Department of Education
Serves as the key liaison for the department to other college leadership entities, the general public, and other higher education entities to support strategic partnerships
Holds team members accountable for high performance and a highly engaged culture by articulating expectations, monitoring/evaluating performance, and consistently providing feedback
Prepares and manages professional development/ training programs, monthly and annual reports in conjunction with employee performance evaluation processes as well as recommendations for employment, sanctions, and termination
Manages departmental budgets, staffing plans, and resource allocation
Facilitates the resolution of student grievances related to policies, procedures, and personnel in the administrative area
Provide development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area
Participate in college, and as appropriate, professional organizations and community activities that support the college mission
Keep abreast of best practices and international, national, and state trends in enrollment services
Assist the vice president as necessary with special projects and assignments
Oversee and serve on designated college-wide standing committees
Perform other work-related duties as assigned
Qualification
Required
Master's degree from an accredited institution/university required; Doctorate preferred
Ten years of higher educational experience with six years of progressive responsibility as a student enrollment services administrator, preferably in a community college setting
Within the last four years, two years as director of an enrollment-related unit supervising multiple people
Must understand the mission of the community college, the characteristics of community college students, and effect ways to increase college attendance with the goal of persisting until graduation
Proven record of successful leadership using data driven decision-making, continuous improvement, and creative problem solving
Excellent written and oral communication skills
Ability to inspire and build a culture of excellence, congeniality, initiative and collaboration across the institution
Ability to identify and generate opportunities to improve learning, customer service, and process operations
Ability to thrive in an atmosphere of constant change
Ability to handle complex and sensitive issues effectively
Ability to prepare and disseminate statistical reports and to use findings for data-driven decision-making
Demonstrated ability to implement Innovations based upon research; show creativity and demonstrated ability to lead change efforts
Preferred
Supervisory experiences in Enrollment Services encompassing Records, Admissions, and Financial Aid preferred
Proficiency in using student information systems, CRMs, and other productivity processes and programs related to enrollment services; BANNER experience preferred
One Stop Enrollment Services and multi-campus experiences preferred
Benefits
Vacation and Sick Leave
14 paid holidays
Medical, dental, vision and life insurance
Retirement plans
Optional 401K and 403B Deferred Compensation Plans
Educational benefits for the employee and their spouse and dependents
Company
Tennessee Board of Regents (TBR)
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Diane Bonner, CAP
Administrative Professional to the CIO
Jon Calisi
Deputy Chief Information Officer
Recent News
Seattle TechFlash
2025-03-28
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