CommonSpirit Health · 16 hours ago
Communications Operator
Sugar Land, TX
Part-time
Onsite
New Grad, Entry Level
$16.10/hr - $22.75/hrCommonSpirit Health is a leading healthcare organization, and they are seeking a Communications Operator to provide call-processing services for their centralized operation. The role involves assisting customers, managing emergency alerting, and performing routine maintenance on communication equipment.
Health CareMedicalNon Profit
Responsibilities
Assist customers in obtaining information, and services
Work with all levels of personnel and physicians to utilize effective customer service skills to provide assistance and handle problem situations
Demonstrates skills and ability to operate department equipment, and Performs operational tasks including Pager exchanges
Demonstrates skills and ability to process diverse requests for information including incoming and outgoing calls, as well as emergency/disaster alerting
Demonstrates skills and ability to activate Health System and Departmental emergency plans including fire safety, medical emergency (code blue), and disaster and hurricane weather, as required
Demonstrates skills and ability to operate emergency communications equipment including telephone and paging notification systems
Demonstrates skills and ability to document technical and operational problems
Provide accurate documentation of work performed; provide timely and accurate information and reports to co‐workers and management levels, summarizing problems and solutions
Accurately and effectively plan, organize, and control assigned tasks and responsibilities, leading to high productivity, quality, and responsiveness. Demonstrates effective organizational skills to ensure that the workload is processed in a timely manner
Assist the Senior Telecommunications Representative, and/or Manager in maintaining and updating department databases, including the Health System Directory, for call processing and paging, as well as locator information for physicians, employees, patients, and on‐call personnel
Maintain an orderly work area, ensuring that equipment, supplies, parts, etc. are stored in cabinets, closets, or other designated areas
Develop and maintain knowledge and understanding of information technology, including operating systems, telecommunications, and networking
Qualification
Required
High School Diploma / GED
Knowledge and understanding of telecommunications equipment and services including; Google workspace, integrated telemessaging equipment, etc
Must have the ability to resolve problems and have excellent communication skills, telephone customer service, and interpersonal skills
Must be able to multi‐task and maintain a positive attitude
Will sometimes be asked to serve on a project team that contributes to the improvement of morale and department performance
Provides recommendations for improvements, as well as contributions towards making the improvements
Company
CommonSpirit Health
Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.
Founded in 2019
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Wright Lassiter
Chief Executive Officer
Christine Brocato
System VP, Strategic Innovation
Recent News
2026-01-20
alleywatch.com
2026-01-20
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