STERIS · 23 hours ago
Supervisor of Repair Operations
Cooper CIty, FL, US, 33330
Full-time
Onsite
Mid, Senior Level
$67K/yr - $87K/yr
4+ years expSTERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. The Device Repair Supervisor will oversee repair operations, ensuring operational goals are met while coaching and developing personnel to foster teamwork and continuous improvement.
BiotechnologyHealth CareMedical Device
Responsibilities
Directs team members (technicians) in repair order output, timeliness and quality. Effectively utilizes team Oversees and directs daily operation of assigned repair lab category(s)
Sets and monitors operational and quality performance standards for team(s). Ensures operation and quality performance is maintained though monitoring Safety, Quality, Deliverables, Cost, and Employee affairs (SQDCE), and performance reporting
Provides technical support or employs required resources to resolve production difficulties and/or restrictions
Identifies and resolves technical and process shortcomings in efforts to improve operational performance, quality, and costs
Aids in the identification of new product capabilities through the monitoring of no-repair situations, outsourcing lab volumes, market trends and new technologies
Works closely with engineering teams and directors to drive product capability development and operational process standards
Responsible for assessing team skills and directs team training efforts to ensure technicians are adequately trained and progressing
Responsible for interviewing potential new hires, administering reviews, communicating corrective actions, and termination process
Collaborates with inventory and purchasing teams to ensure appropriate inventory levels and components are maintained
Collaborates with and provides information to account managers, product managers, and sales representatives to address any technical concerns that arise within an account
Reviews and responds to field quality concerns and field service reports (FSR)
Works collaboratively with the Contract and Pricing team to assist in the development of repair categories and pricing structures
Supports and provides technical training for account and product managers in areas of expertise
Delivers formal presentations for clinical management educational seminars and customer site visits
Develops technical bulletins and training documents for sales and customer communications
Travels customer sites or trade shows when needed
Abides by and ensures safety and health policies and procedures are followed
Ensures conformance to ISO goals and objectives and supports ISO requirements
Supports and actively participates in company’s lean philosophy of continuous improvement members to complete repair orders to meet customer service requirements
Qualification
Required
High School Diploma or GED
4 years of manufacturing experience or 3 years of work experience in surgical device/instrument repairs, and 2 years of supervisory or team leader experience
Associate's Degree or In lieu of degree, 8 years of work experience in surgical devices/instrument repairs and 2 years of supervisory or team leader experience
Preferred
Leadership Skills – The ability to make things happen by encouraging and channeling the contributions of others, taking a stand on and addressing important issues, and acting as a catalyst for change and continuous improvement
Fostering Teamwork – The synergy that comes from putting employees together to form teams to solve problems, make decisions, and take action for greater department success
Coach & Develop Others – The ability to lead, coach and develop the department's human capital by establishing an environment conducive to feedback, giving positive and constructive feedback, addressing performance problems and grooming employees for advancement
Communication Skills – Builds trust and solid working relationships with employees and others in the organization. Shares information with others and goes beyond communicating only what is necessary
Computer Skills- Must be proficient with all Microsoft Office applications, previous experience using Oracle preferred
Business Acumen – ability to understand company financials, department cost structures, budgets, and operating costs
Benefits
Cell Phone Stipend
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts
Company
STERIS
STERIS is a leading provider of infection prevention and other procedural products and services, focused primarily on healthcare, pharmaceutical and medical device Customers.
10001+ employees
H1B Sponsorship
STERIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (28)
2023 (15)
2022 (33)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$0.28M2010-05-21Post Ipo Debt· $0.28M
1998-12-01IPO
Leadership Team
Daniel Carestio
President and CEO, STERIS
Walter Rosebrough
CEO Emeritus & Senior Advisor
Recent News
GlobeNewswire
2026-01-22
2025-11-05
Company data provided by crunchbase