Lou Fusz Automotive Network · 3 hours ago
Receptionist
St Louis, MO
Full-time
Onsite
New Grad, Entry LevelLou Fusz Automotive Network has been serving the St. Louis and surrounding areas for over 70 years. They are seeking a Receptionist with excellent customer service skills to manage calls, handle basic accounting tasks, and assist customers efficiently.
AutomotiveCustomer ServiceRetail
Responsibilities
Calculate the customer’s bill using the dealership’s computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualification
Required
Excellent customer service skills
Winning attitude
Basic accounting skills
Knowledge of routine accounting functions in both accounts receivable and accounts payable
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Benefits
Extremely competitive Medical/RX/Dental/Vision Reimbursement Plans
Company paid Life Insurance/Accidental Death & Dismemberment/Long Term Disability
401k Plan with Company Match
Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
Vacation
Holidays
Personal Time Off
Bereavement Leave
Employee Discounts
Referral Bonus
Academy Training
Athletic Scholarships
Company
Lou Fusz Automotive Network
Lou Fusz Automotive Network is an automotive company that sells new and pre-owned vehicles of different brands.
Founded in 1952
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lou Fusz
COO
DAVE SCHELL
WHOLESALE PARTS COORDINATOR
Recent News
St. Louis Business Journal
2024-12-11
St. Louis Business Journal
2024-12-11
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