Elevance Health · 4 hours ago
Support Services Specialist - Pharmacy Technician
Miami, FL
Full-time
Onsite
Entry Level
2+ years expElevance Health is a health company dedicated to improving lives and communities. They are seeking a Support Services Specialist who will perform duties related to documenting and validating activities in a pharmacy setting, including managing patient accounts and ensuring compliance with documentation requirements.
Health CareHealth InsurancePersonal HealthWellness
Responsibilities
Perform inbound and outbound calls, review and document accurate notes taken related to the calls and ensure correctness of entries made to patient file
Audit patient accounts as required by manufacturing or payors, review entries for accuracy, correctness, and specific criteria
Identify adverse events required by the manufacturers and notify the clinician ensuring all documentation requirements are met
Review discharge work instructions to ensure all attempts have been made to service the patient prior to discharge; attempts include but are not limited to contacting the patient and the prescriber
Follow up with the patients, prescribers, internal associates, and others to provide or obtain information needed
Support additional therapy programs as they arise which may require additional documentation and tasks
Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies
Qualification
Required
High School Diploma or GED and minimum 2 years of experience in pharmacy environment
Current, valid, active, and unrestricted State Pharmacy Tech. Certification or national certification based on applicable state(s) required
Preferred
Previous experience working in specialty pharmacies is highly preferred
Experience in a call center environment is preferred
National Pharmacy Technician Certification (CPhT) is preferred
Benefits
Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources
Company
Elevance Health
Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.
10001+ employees
H1B Sponsorship
Elevance Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (488)
2024 (604)
2023 (660)
2022 (222)
Funding
Current Stage
Public CompanyTotal Funding
unknown2001-10-30IPO
Leadership Team
Gail K. Boudreaux
President and CEO
Geeta Wilson
Chief Technology Officer (CTO): Digital Health and Service Experience Platforms
Recent News
2026-01-16
2026-01-12
2026-01-11
Company data provided by crunchbase