Concentrix · 6 hours ago
Salesforce Data Cloud/Data 360 Engineer
United States
Full-time
Remote
Senior Level
$92K/yr - $171K/yr
5+ years expConcentrix is seeking an experienced Salesforce Data Cloud/Data 360 Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions to drive unified customer profiles and real-time personalization.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
Responsibilities
Lead design and implementation of Salesforce Data Cloud / Data 360 (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud
Develop and manage data models, identity resolution rules, and segmentation frameworks
Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets
Implement zero-copy/federation, sandbox strategies, and governance models for scale and compliance
Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables
Drive real-time data ingestion, profile unification, and personalization use cases
Provide guidance on data governance, optimized credit consumption, and other sustainability best practices
Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows
Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies
Train and mentor internal teams on best practices for Data Cloud usage
Qualification
Required
5+ years Salesforce ecosystem experience, with at least 2–3 years focused on Salesforce Data Cloud
Hands-on expertise with Data Cloud One, including staging schemas, multi-org/companion org harmonization, and governance
Strong understanding of identity resolution, householding, data modeling, and segmentation
Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources
Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows)
Knowledge of credit consumption strategies, sandbox replication, and zero-copy/federation approaches
Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions
Salesforce Data Cloud Consultant Certification strongly preferred
Preferred
Experience with Agentforce / AI Copilot integrations
Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech/Adtech platforms
Strong understanding of data governance, privacy compliance (GDPR/CCPA), and security best practices
Background in nonprofit or healthcare industries is a plus
Benefits
Medical, dental, and vision insurance
Comprehensive employee assistance program
401(k) retirement plan
Paid time off and holidays
Paid learning days
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
10001+ employees
H1B Sponsorship
Concentrix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2022 (1)
2021 (10)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Chris Caldwell
President and CEO
Pethachi Pichappan
Vice President Information Technology
Recent News
2026-01-22
2026-01-20
2026-01-14
Company data provided by crunchbase