AppleOne Employment Services · 15 hours ago
Customer Care Associate
Irving, TX
Full-time
Hybrid
Entry Level
$18.50/hr - $19.50/hr
1+ years expAppleOne Employment Services is hiring Customer Care Associates for a professional contact center environment. The role involves handling inbound customer inquiries and providing accurate customer support while meeting productivity and quality expectations.
RecruitingStaffing Agency
Responsibilities
Handle inbound customer inquiries via phone, email, and chat
Provide professional and accurate customer support
Use multiple systems to research and resolve issues
Document all customer interactions clearly
Meet productivity, quality, and attendance expectations
Adhere to a strict schedule
Qualification
Required
Customer Service or Call Center experience required
Minimum 1 year tenure with each of your last 3 employers (required)
High school diploma or GED required
Strong communication and problem-solving skills
Typing speed of 35 WPM or higher
Ability to use multiple systems at the same time
Reliable attendance is critical
Preferred
Experience with Microsoft Office preferred
Benefits
Major medical
Dental
Vision
401k
Any statutory sick pay where required
Company
AppleOne Employment Services
A full-service employment company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Julio Ramirez, CSP
Staffing Partner
Veronica Vasquez-Gomez (She/Her)
Recruiting Partner
Company data provided by crunchbase