Senior Director, Mindset jobs in United States
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WGSN · 11 hours ago

Senior Director, Mindset

WGSN is a global authority on consumer trend forecasting, and they are seeking a Senior Director to lead their regional consultancy business in North America. The role focuses on driving growth through client interactions, shaping the consultancy offering, and ensuring high-quality service and strategic outcomes.

FashionLifestyleRetail
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Culture & Values

Responsibilities

Shape the global Consulting strategy into a North America context and lead the implementation of it to drive revenue growth
Lead the delivery of the financial KPIs and metrics as outlined in annual billings & revenue targets
Work closely with the other Senior Directors, identify new business opportunities and evolve the regional consulting proposition to address these
Alongside senior commercial leaders own & direct the largest and most senior regional clients, build and nurture relationships to ensure excellent service levels
Work closely with the Key Account Managers to define clear strategic directions for growth and the identification of new business opportunities specific to key clients and high value accounts
Accountable for the quality of all regional client work, ensuring excellence in strategic thinking and forecasting that is grounded in evidence and data
Lead specific project and client based teams to ensure high level thinking and strategic outcomes across deliveries, leading to client success and long-term relationships
Line Management responsibility of direct senior reports and oversight of their teams to ensure successful delivery & growth of assigned accounts
Instill a deep understanding of client relationship management and service levels across all Consultancy job levels
Drive excellence across the capabilities, performance and skillset of the WGSN Mindset team, optimising team growth and progression
Fostering a dynamic, positive, inspiring and innovative culture to support the foundational growth of the Mindset team
Travel nationally and internationally to deliver high-value consulting projects to clients

Qualification

Consultancy experienceClient relationship managementCommercial acumenStrategic thinkingData analysisPresentation skillsTeam managementMarket trend analysisCultural insightsQualitative researchQuantitative researchGoogle WorkspacePPT report developmentCreative problem solving

Required

Consulting or agency experience is a must, demonstrating an understanding of the operational models that underpin commercial success for consultancy and the ability to implement strategy for an organization
Track-record of managing high value client, project and retainer work upwards of $100K
Commercial acumen and experience working with Enterprise and Global client teams
Ability to pitch ideas both internally and externally to new clients, gaining the buy into approach
Experience working with clients in one or more of WGSN's focus industries (Fashion, Beauty, Interiors, Food & Drink and Consumer Tech), and confident in delivering insights to senior client stakeholders
Experience across qualitative and quantitative primary and secondary data sources, understanding how to build actionable and insightful strategic analysis
Strong knowledge of consumer behaviour, cultural insights, and market trends, with the ability to pinpoint trends that will have a great impact across industries
A creative, innovation-driven and solution-minded approach with the ability to identify the differences and nuanced expression of trends at a regional and global level
A critical thinker, able to consider both strategic and tactical implications
Experience managing a mid-size team and direct reports driving both financial and people success
Confident and eloquent presentation skills to large audiences and senior leaders
Technical skills: Google Workspace, Google Slides / PPT report development

Benefits

Paid Time Off – 15 days of vacation per year with an additional day for each year of service up to 20 days. WGSN also observes the 12 Federal holidays. We also offer 6 weeks of paid Parental Leave.
401(k) Retirement Savings Plan – allows employees to save and invest for their own retirement on a tax deferred basis. WGSN matches 50% of the first 6% contributed by employees.
Dental and Vision plans with MetLife
Health Care with Anthem & Blue Cross Blue Shield
Life Insurance, AD&D, Short and Long-Term Disability - all eligible employees receive coverage at no cost through Metlife
Mental Health – WGSN provides many ways for employees to access mental health care including an Employee Assistance Program and inpatient, outpatient and virtual care if enrolled in an Anthem medical plan. Our EAP is available to all permanent staff, regardless of if you elect benefits.

Company

WGSN is the global authority on consumer trend forecasting.

Funding

Current Stage
Late Stage
Total Funding
$20M
Key Investors
ETF Group
2023-10-30Acquired
2000-05-18Series B· $20M

Leadership Team

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Jose Pape
CEO
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Kiran Patel
Chief Technology Officer
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Company data provided by crunchbase