Nebraska Medicine · 4 months ago
Patient Financial Counselor - Heartland Hematology and Oncology (Kearney)
Kearney, NE
Full-time
Onsite
Mid Level
3+ years expNebraska Medicine is a leading health network in the region, dedicated to providing exceptional care through collaboration. They are seeking a Patient Financial Counselor to assist patients with their financial needs, verify insurance eligibility, and facilitate the coverage application process while maintaining patient account records.
EducationHealth Care
Responsibilities
Provide expertise in routine third party reimbursement
Responsible for maintaining up to date patient account records
Responds to insurance and patient inquiries, whether verbal or written
Provide customer service by screening accounts and taking referrals, identifying patient financial needs, assessing needs through patient interview, formulation of a strategy, and assisting the patient as needed to complete all necessary requirements to enable the patient to meet their financial obligation to the organization
Verify insurance eligibility and benefit information, collect co-payments, obtain prior authorizations and facilitate identification of available coverage and/or financial application process
Provide support for organizational research through completion of proactive payer medical review determination
Complete applications for coverage through Medicaid, Marketplace and/or disability, monitor status, and assist patients with scheduling of hearings or other items as required
Complete cost estimates and follow guidelines associated with pre-payment process
Face to face and bedside patient contact required
Analyzes payments and payment accuracy comparing billed charges to payment and expected reimbursement for commercial, invoice and governmental payers
Interpret Managed Care contracts and/or Medicare and Medicaid rules and regulations to ensure proper estimate collections
Qualification
Required
Minimum of three years healthcare and/or insurance/third party reimbursement or three years of administrative customer service experience required
High school education or equivalent required. Associate's degree in business administration, healthcare or related field OR equivalent combination of education/experience combined (one year of education equals one year of experience required)
Knowledge of hospital and/or professional revenue cycle processes required
Ability to work with diverse customer base through effective verbal and written communication required
Multi-tasking and problem solving abilities required
Knowledge of computer-based programs including Microsoft Word and Excel required
Strong verbal and written communication skills required
Strong organizational skills with aptitude for detail-oriented work required
Ability to type a minimum of 45 words per minute with 95% accuracy required
Preferred
Prior experience with both hospital and physician revenue cycle with billing and Epic systems
Certification through hospital or professional revenue cycle organization preferred
Membership in hospital or professional revenue cycle organization preferred
Benefits
Up to $5,000/year in tuition assistance
35% discount at Clarkson College
Company
Nebraska Medicine
Nebraska Medicine is the most esteemed academic health system in the region, consisting of 809 licensed beds at its two hospitals, more than
5001-10000 employees
H1B Sponsorship
Nebraska Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (20)
2023 (20)
2022 (22)
2021 (19)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
James Linder MD
Chief Executive Officer
Stephanie Daubert
Chief Financial Officer
Recent News
2026-01-11
2025-06-24
2025-05-17
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