Georgia Eye Partners · 8 hours ago
Front Desk Associate
Atlanta, GA
Full-time
Onsite
Entry Level
2+ years expGeorgia Eye Partners is a specialty eye care practice in Metro Atlanta dedicated to providing patients with high-quality medical and surgical eye care. The Front Desk Associate plays a crucial role in delivering exceptional patient service, managing patient intake, scheduling appointments, and ensuring the efficient flow of operations in the medical office.
Health CareMedical
Responsibilities
Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Clinical Staff to ensure optimal patient experience
Qualification
Required
High School Diploma or Equivalent Certificate
Minimum 2 years of experience in a medical office/health care setting
Minimum 2 Years Of Health Care Insurance Experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer service
Must be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently
Preferred
Understanding of medical terminology
Benefits
Medical
Dental
Vision
401k w/ Match
HSA/FSA
Telemedicine
Generous PTO Package
Employee Discounts and Perks
Employee Assistance Program
Group Life/AD&D
Short Term Disability Insurance
Long Term Disability Insurance
Company
Georgia Eye Partners
Georgia Eye Partners is a group practice of ophthalmologists and optometrists dedicated to providing patients the highest quality medical.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Evan D. Schoenberg, M.D.
Co-Managing Partner, Director (Refractive Services)
Gagan Sawhney
Cataract and Glaucoma Surgeon, Physician Partner
Recent News
2025-03-05
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