Alma Lasers · 3 hours ago
Field Service Technician II
LA Metro Area
Full-time
Onsite
Mid Level
$39/hr - $43/hr
4+ years expAlma Lasers is a company focused on providing innovative solutions in the medical equipment sector. They are seeking a Field Service Technician II who will primarily travel to customer sites on the West Coast to provide repairs and preventative maintenance for their equipment, while also offering technical support via phone as needed.
Health CareLaserMedical Device
No H1B
Responsibilities
Diagnose and troubleshoot malfunctioning medical instruments or equipment
Repair equipment after diagnosis
Read diagrams and schematics to perform full board swaps as needed
Test machines after repair to ensure proper functionality
Maintain and complete all repair documentation paperwork
Provide Level 2 support via phone to customers and internal employees
Abide by company safety and health policies
Low voltage electrical repair, using Multimeter, Oscilloscope, and other hand tools to troubleshoot and repair equipment
Set appointments to perform preventive maintenance, service calls, and installations
Work closely with the Client Relations team to resolve customer issues
Perform device calibration using specified test equipment such as power meters
Mentor and aid other field service personnel
Develop troubleshooting documents for our Client Relations team
Qualification
Required
Associates degree in electrical or electronic repair, or equivalent experience
4+ years of Field Service experience
Experience with component level repair, preferred
Knowledgeable of ISO 13485 certification, preferred
Positive attitude and approach to the job responsibilities and the Alma team
Ability to read diagrams and schematics
Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook)
Excellent organizational skills
Ability to multitask
Documentation showing eligibility to work in the United States will be required
Preferred
Experience with component level repair
Knowledgeable of ISO 13485 certification
NetSuite and Salesforce experience
Benefits
Eligible for overtime pay in accordance with state and federal guidelines
Company
Alma Lasers
You already know we create amazing technology that helps millions around the world to live better, more confident lives.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2013-05-03Acquired
Leadership Team
Eyal David
CEO & President
Recent News
Google Patent
2025-05-05
Company data provided by crunchbase