HD Supply · 6 hours ago
Customer Service Representative (Call-Center)- USABB
Atlanta, GA
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $18/hr
0+ years expUSABlueBook, a division of HD Supply, is a leading provider of products and technical support for water and wastewater operators. The Customer Service Representative will respond to customer inquiries regarding product selection, services, and issues, ensuring customer satisfaction and facilitating sales growth.
ConstructionHardwareHome ImprovementIndustrial
Responsibilities
Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals
Performs necessary follow-up to ensure customer service expectations are met
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs
Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested
Uses computerized system for tracking, information gathering, and/or troubleshooting
Resolves customer issues including issuance of credit concessions
Refers complex, non-standard problems to supervisor
Qualification
Required
Proficiency with Microsoft Outlook/Word/Excel
Must be able to pass a background/drug test
Preferred
High-Volume Call-Center Experience preferred
HS Diploma or GED strongly preferred
Benefits
Medical
Dental
Vision
Life
401k
Vacation
Sick Time
Company
HD Supply
HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.
10001+ employees
H1B Sponsorship
HD Supply has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (7)
2023 (11)
2022 (26)
2021 (13)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-11-16Acquired
2013-06-27IPO
Leadership Team
Marc Brown
Chief Executive Officer
Scott Bohrer
Chief Financial Officer
Recent News
2026-01-10
Company data provided by crunchbase