Credence · 5 days ago
Cellular Sales Associate
Credence is a sales and customer acquisition company focused on enhancing AT&T's retail services. They are seeking a Cellular Sales Associate to engage with customers in retail settings, providing them with cellular services and technology solutions.
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Responsibilities
Proactively engage with customers within our retail stores to identify customers' cellular needs and recommend tailored AT&T cellular solutions, including mobile plans, devices, and accessories
Conduct in-depth product sales demonstrations, highlighting key features and benefits of AT&T's latest technology, showcasing all the benefits and features
Work with customers to process sales orders for them on the new cellular services they have decided to purchase
Effectively manage the entire sales cycle for our retail customers, from initial contact, during the sales process, to post-sale follow-up, ensuring a seamless customer experience
Achieve and exceed monthly sales targets by consistently delivering exceptional customer service and driving product awareness
Collaborate with Cellular Sales Associate team members to foster a positive and high-performing retail sales environment
Participate in ongoing training and skill development to enhance product knowledge and sales strategies
Maintain a pristine and organized sales floor, ensuring all displays are current and inviting
Qualification
Required
Exceptional communication skills to work with our customers in-store
A natural curiosity and passion for technology, particularly mobile devices and cellular services
Problem-solving abilities and a keen eye for detail
Excellent time management and organizational skills
Preferred
1-2+ years of experience in sales and customer service
Benefits
Opportunities for continued skill advancement within a growing technology and sales-focused company
A dynamic and supportive team culture that celebrates success and diversity
Exclusive insights on AT&T products and services are available to educate customers on the benefits
Regular team-building activities to expand the company culture