Delta Computer Consulting · 9 hours ago
IT Business Analyst – ServiceNow Platform
Marysville, OH
Full-time
Onsite
Entry, Mid Level
$36/hr - $43/hr
1+ years expDelta Computer Consulting is seeking a Business Analyst – ServiceNow to support the daily operations and global rollout of the ServiceNow platform. This role involves requirements gathering, configuration support, testing, data activities, and onsite user support under the guidance of senior developers and architects.
ConsultingInformation TechnologyIT Infrastructure
Hiring Manager
Sadaf Hakimpour
Responsibilities
Gather, document, and validate business requirements for ServiceNow modules and enhancements
Support ServiceNow configuration tasks, including basic workflows, forms, UI policies, and simple scripts
Participate in testing activities: test case creation, execution, and defect tracking
Support data collection, validation, and migration during regional and global rollouts
Provide onsite support to project teams and end users, including troubleshooting and issue triage
Assist with project documentation, training materials, and user guides
Ensure adherence to ServiceNow standards, governance, and best practices
Qualification
Required
1–2 years of experience in IT, business analysis, or application support
Exposure to ServiceNow (coursework, certification, or hands-on experience)
Basic understanding of ITSM processes (Incident, Request, Change, CMDB)
Familiarity with JavaScript or willingness to learn ServiceNow scripting fundamentals
Strong analytical, communication, and problem-solving skills
Ability to work 100% onsite in Marysville, OH for the duration of the project
Preferred
ServiceNow Certified System Administrator (CSA) or progress toward certification
Experience supporting enterprise applications or participating in system rollouts
Exposure to Agile methodologies or project delivery frameworks
Experience in manufacturing or automotive environments
3+ years of Big 4 consulting experience (preferred)
Stable work history within large enterprise organizations
Benefits
Health
Vision
Dental
Life Insurance
401k
Continuing and on-demand education
Company
Delta Computer Consulting
Delta Computer Consulting provides enterprise applications, IT infrastructure management, and IT engineering services.
51-200 employees
H1B Sponsorship
Delta Computer Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (26)
2023 (20)
2022 (10)
2021 (36)
2020 (36)
Funding
Current Stage
Growth StageCompany data provided by crunchbase