Credence · 3 days ago
AT&T In-Store Sales Representative
Credence is seeking an AT&T In-Store Sales Representative to join their team. The role involves engaging with customers to educate them on products and services, process orders, and enhance their communication needs.
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Responsibilities
Engage directly with customers in AT&T retail locations to increase product and service awareness and assist in closing sales
Educate customers on the latest AT&T offerings, including mobile plans, new devices and services, and coverage
Work with customers one-on-one to process any orders they have decided on and answer questions they may have along the way
Conduct engaging product demonstrations that highlight features and benefits
Identify customer needs and recommend tailored AT&T solutions that we provide
Process sales transactions accurately and efficiently, including new activations, upgrades, and accessory purchases
Maintain a strong understanding of AT&T promotions, pricing, and services offered
Keep the working area clean and organized at all times to create a welcoming environment
Provide exceptional customer service, resolving inquiries, and ensuring a positive customer experience
Qualification
Required
A high school diploma or GED equivalent is required
Proven experience in a customer-facing sales role, retail experience, sales, or in the telecommunications field is desirable
Interpersonal and communication skills, with the ability to build relationships with customers and actively listen
Problem-solving skills and adaptable to different situations
Flexibility to work evenings, weekends, and holidays as needed by retail schedules
Preferred
A passion for technology and a desire to stay updated on industry trends are a plus