Wayflyer · 1 day ago
IT Support Engineer
Charlotte, North Carolina
Full-time
Onsite
Mid Level
3+ years expWayflyer is a company focused on empowering consumer brands by providing fast and accessible financing solutions. The IT Support Engineer will be a key member of the IT Helpdesk team, providing support for general IT issues, managing office tasks, and onboarding new employees.
AnalyticsE-CommerceFinanceMarketing
Responsibilities
Provide support for general IT issues, SaaS tools, and meeting room AV equipment
Manage office tasks such as printers, toner, and general supplies
Manage access requests to different systems
Onboard new joiners and offboard leavers
Purchase hardware such as laptops, mobile phones, and peripherals
Maintain our hardware inventory
Take part in larger tech projects
Write documentation for our internal tools, how-to’s, and troubleshooting guide
Qualification
Required
Based in Charlotte, North Carolina
You have 3+ years of professional experience in IT support, preferably in the fintech industry
You are an expert in troubleshooting Apple products, especially macOS
You know your way around productivity tools such as Google Workspace, Slack, and Notion
You have experience with ticketing systems such as Jira Service Desk or ServiceNow
You have experience with HRIS systems such as BambooHR or HiBob
You understand concepts such as IdP, SSO, SCIM, and MDM
You have amazing communication and collaboration skills
You are highly service-minded
You are fluent in English — any additional language is considered a plus
Must be able to lift and carry up to 40 lbs
Benefits
25 days of paid annual leave, plus public holidays.
Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.
Stay covered with private healthcare, life insurance, and critical illness cover.
Our pension plan helps you build a strong foundation for tomorrow, starting today.
We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.
With our equity scheme, you're not just an employee; you're a stakeholder in our journey.
Company
Wayflyer
Wayflyer provides funding and marketing analytics to e-commerce businesses.
201-500 employees
H1B Sponsorship
Wayflyer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (2)
2022 (3)
Funding
Current Stage
Growth StageTotal Funding
$1.89BKey Investors
JP MorganLeft Lane CapitalQED Investors
2023-09-05Debt Financing· $1B
2022-09-01Debt Financing· $253M
2022-05-12Debt Financing· $300M
Leadership Team
Aidan Corbett
Co-Founder & CEO
Recent News
2025-12-25
2025-10-25
Company data provided by crunchbase