Randstad · 1 week ago
Insurance Solutions Specialist
Worcester, MA, US
Full-time
Onsite
Entry, Mid Level
$24.99/hr - $25/hr
2+ years expRandstad is seeking an Insurance Solutions Specialist who excels at building trust through meaningful conversation. In this role, you will consult with policyholders and agents to tailor insurance solutions that provide peace of mind, acting as a vital resource to identify and address their needs.
Information TechnologyService IndustrySocial Network
Responsibilities
Consultative Service: Conduct comprehensive account reviews via inbound/outbound calls and digital channels to explain products and offer coverages that meet specific policyholder needs
Expert Underwriting: Make informed decisions using established underwriting guidelines and procedures for all licensed states
Account Growth: Recommend additional or increased coverage where appropriate to enhance the client’s value proposition
Precision Documentation: Independently verify data and document every interaction across multiple systems with accuracy and concision
Regulatory Stewardship: Maintain strict compliance with state and federal regulations while upholding the highest standards of trustworthiness
Operational Excellence: Adhere to workforce management schedules, with approximately 90% of the day dedicated to phone-based consultation
Qualification
Required
Typically 2–4 years of experience within an insurance agency or carrier environment
Must possess or be able to secure and maintain appropriate state insurance licenses and continuing education credits
Proficiency in MS Teams, Excel, Word, Outlook, and the ability to navigate multiple applications and monitors simultaneously
Proven ability to independently identify obstacles and develop solutions within department service level guidelines
Highly developed written and verbal communication skills with a positive, patient attitude
Preferred
Prior experience in a call center or contact center environment is strongly preferred
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
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