State Employees Credit Union of New Mexico · 21 hours ago
Learning & Development (L&D) Instructor (Level I or Level II)
813 St Michaels Dr, Santa Fe, NM 87505, USA
Full-time
Onsite
Entry, Mid Level
$20.77/hr - $29.17/hrState Employees Credit Union of New Mexico is expanding its Learning & Development team and is looking for a Learning & Development Instructor at either Level I or Level II. This role involves supporting the full training lifecycle, from needs assessment to design and delivery, with a focus on enhancing employee engagement and performance outcomes.
Financial ServicesHealth Care
Responsibilities
Create a positive, professional learning environment that reflects State ECU standards and values
Deliver engaging training in group and individual settings using effective facilitation methods
Support training needs assessments and help implement learning strategies that improve performance
Partner with leaders and SMEs to identify skill gaps and develop learning solutions aligned to business needs
Use a variety of methodologies, tools, and practices (in-person, virtual, and eLearning) to maximize training effectiveness
Manage priorities, deadlines, and quality-delivering high-value training within budget and time expectations
Lead small-scale learning initiatives and continuous improvement efforts with limited supervision
Own broader end-to-end program design and refinement across the credit union, supporting strategic initiatives
Apply advanced knowledge of financial-industry compliance training requirements (e.g., BSA/Privacy/Patriot Act, NCUA, and related laws/policies)
Mentor Instructor I team members, including supporting OJT components and progress reporting to the L&D Manager
Qualification
Required
Demonstrated ability to develop and/or deliver training across the training lifecycle
Working knowledge of systematic training approaches (e.g., ADDIE or similar)
Excellent written and verbal communication skills for both small and large audiences
Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint)
Highly organized with attention to detail and quality
Experienced with an LMS and/or creating or delivering virtual/eLearning content (e.g., Zoom, Rise, Storyline, Articulate, or similar)
Collaborative, inclusive approach-able to engage diverse audiences and build trust
Education or experience equivalent to a Bachelor's degree in education, organizational development, or a similar field plus progressively responsible experience in corporate training environment
Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to: Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace
Adheres to policy on Drug Free Workplace
Complies with company policies and procedures and local, state and federal regulations
As a condition of employment, new hires must be fully vaccinated against COVID-19 on or before the first day of employment (subject to legally mandated exemptions)
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift 15 pounds at times
Must be able to access and navigate each department at the organization's facilities
Preferred
Advanced training certifications (e.g., Integrity Solutions, ATD, America's Credit Unions, or similar)
Benefits
Competitive Salary (DOE)
Sick and Vacation leave, paid trainings, 11 paid holidays, including Birthday PTO!
Medical, Dental, Vision for employees and their families
401(K) with employer-matching
Life and Disability Insurance
Flexible Spending Accounts (FSAs)
Company
State Employees Credit Union of New Mexico
State Employees Credit Union has been providing exceptional care to our members since 1958.
Founded in 1958
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Ramos
President/CEO
Lindsay Jones
Executive Vice President/Chief Operations Officer
Company data provided by crunchbase