Garavel Subaru · 3 days ago
Portfolio Sales Manager
Norwalk, CT
Full-time
Onsite
Mid Level
$60K/yr - $120K/yrGaravel Subaru, located in Norwalk, CT, is Connecticut’s fastest-growing Subaru dealer since 1997. They are seeking a motivated and customer-focused Portfolio Sales Manager to engage with existing customers in the service drive, identify vehicle upgrade opportunities, and provide a concierge-level buying experience.
Automotive
Responsibilities
Engage with customers in the service drive to identify potential trade-in and upgrade opportunities
Use dealership CRM and equity tools to analyze customer accounts, lease terms, and trade-in values
Present personalized “VIP upgrade offers” that provide value, convenience, and long-term loyalty
Schedule and conduct VIP appointments with existing customers
Maintain strong follow-up with clients to encourage repeat business and referrals
Deliver a white-glove, concierge-style experience throughout the sales process, from greeting to delivery
Collaborate with the service, sales, and finance departments to ensure seamless transactions
Consistently achieve sales goals while maintaining high CSI (Customer Satisfaction Index) scores
Qualification
Required
Full time availability. You'll also need to be at least 18 years old
A valid driver's license and acceptable driving record
Ability to work independently while contributing to a team environment
Honesty, empathy, and exceptional communication skills
Comfortable engaging with customers face-to-face in a service drive setting
Strong organizational and follow-up skills with attention to detail
Friendly personality: if you don't love people, this is not for you
Enthusiasm
Honesty (we wish we didn't have to say this)
Tremendous work ethic
Solid organizational skills
Squeaky clean driving record
“Grit”
Preferred
Previous sales experience preferred, but strong customer service or relationship-building experience okay!
Proficiency with CRM tools a plus
Benefits
Employer-paid Medical Insurance
Dental & Vision Coverage
Voluntary Life Insurance
401k program with company match
Employee vehicle purchase program
Employee discounts on parts and service
Paid Holidays
Vacation and Sick paid time off
Company
Garavel Subaru
Garavel Subaru is an automotive company based out of 520 Main Ave, Norwalk, CT.
Founded in 1997
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase