Macy's · 10 hours ago
Retail Fulfillment Associate, Plaza Bonita - Flex
3000 Plaza Bonita Road, National City, CA, 91950, US
Full-time
Onsite
New Grad, Entry LevelMacy's is a storied retailer that has been part of America's fabric for over 160 years. They are seeking a Retail Fulfillment Associate to create a seamless shopping experience for customers by combining sales floor engagement with fulfillment responsibilities, including selecting and shipping online orders. This role emphasizes customer interaction, operational excellence, and teamwork.
Consumer GoodsFashionRetail
Responsibilities
Greet customers with genuine hospitality, resolve issues with professionalism, and ensure each interaction is smooth and positive
Review goals, learn about new products and promotions, and prepare the store for success
Focus on the customer - from greeting customers warmly to actively listening and resolving issues, building trust through personal, helpful interactions
Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves
Share our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you
Organize the stockroom, complete orders, and set the team up for the next day’s success
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Comprehensive health and wellness coverage
401(k) match to invest in your future
Paid time off
Eight paid holidays
Continuous learning and leadership development
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase