CooperCompanies · 14 hours ago
Collections Specialist
CooperVision, a division of CooperCompanies, is a leading global manufacturer of contact lenses. The Collections Specialist is responsible for day-to-day collections activities, ensuring timely follow-up on past-due accounts and supporting dispute resolution while maintaining compliance with company policies.
Medical Device
Responsibilities
Collections Activities: Contact customers regarding past-due invoices; document collection efforts accurately
Dispute Resolution: Assist in resolving basic billing disputes; escalate complex issues to the Supervisor
Aging Report Review: Monitor assigned accounts and follow up on overdue balances
Customer Service: Respond to inquiries promptly and professionally; maintain positive relationships with customers
Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices
Other Duties: Perform additional responsibilities as assigned by the Collections Supervisor
Qualification
Required
0-2 years of AR/collections experience (entry-level)
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Preferred
Associate's degree in Accounting, Business or equivalent experience (preferred)
Experience with ERP systems (Oracle or Microsoft Dynamics preferred)
Company
CooperCompanies
CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on helping people experience life’s beautiful moments through its two business units, CooperVision and CooperSurgical.
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-05-04
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2024-05-04
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2024-05-04
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