Collections Specialist jobs in United States
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CooperCompanies · 14 hours ago

Collections Specialist

CooperVision, a division of CooperCompanies, is a leading global manufacturer of contact lenses. The Collections Specialist is responsible for day-to-day collections activities, ensuring timely follow-up on past-due accounts and supporting dispute resolution while maintaining compliance with company policies.

Medical Device

Responsibilities

Collections Activities: Contact customers regarding past-due invoices; document collection efforts accurately
Dispute Resolution: Assist in resolving basic billing disputes; escalate complex issues to the Supervisor
Aging Report Review: Monitor assigned accounts and follow up on overdue balances
Customer Service: Respond to inquiries promptly and professionally; maintain positive relationships with customers
Process Improvement: Identify opportunities to streamline workflows, enhance automation, and improve efficiency within the collections processes, leveraging GBS best practices
Other Duties: Perform additional responsibilities as assigned by the Collections Supervisor

Qualification

ERP systemsMicrosoft ExcelAccounting degreeCollections experienceCustomer service skillsOrganizational skillsAttention to detail

Required

0-2 years of AR/collections experience (entry-level)
Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Preferred

Associate's degree in Accounting, Business or equivalent experience (preferred)
Experience with ERP systems (Oracle or Microsoft Dynamics preferred)

Company

CooperCompanies

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CooperCompanies (Nasdaq: COO) is a leading global medical device company focused on helping people experience life’s beautiful moments through its two business units, CooperVision and CooperSurgical.

Funding

Current Stage
Late Stage

Leadership Team

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Agostino Ricupati
SVP Finance - Tax and Chief Accounting Officer
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June White
Principal Business Partner, Inclusion & Diversity
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Company data provided by crunchbase