Raymond James · 16 hours ago
Director of Operations
Irvine, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $200K/yr
5+ years expSilversage is focused on making a difference for each client, and they are seeking a Director of Operations to lead all operational functions. The role involves managing team members, ensuring compliance, and enhancing the client experience while optimizing operations and strategic planning.
BankingFinancial ServicesInformation TechnologyInsuranceWealth Management
Hiring Manager
Leslie S, PHR, SHRM CP
Responsibilities
Collaborates with leadership in long-term strategic planning to implement organizational vision and optimize operations
Leads and manages Client Service Associates and other team members, fostering a culture of accountability and excellence
Performs human resources duties, including hiring, conducting employee performance evaluations, managing employee time records and payroll administration
Administers employee benefits programs, including 401(k), health, and dental insurance, etc
Monitors cash flow and business expenses; conducts monthly P&L reviews with leadership to ensure financial targets are met
Drives the development and execution of marketing campaigns and educational initiatives
Designs, refines, and enforces operational workflows to maximize team productivity and service quality
Manages systems for tracking and reporting client interactions to ensure consistency and compliance
Supervises general office operations, building management, vendors, equipment, software and insurance
Processes client cash and trade requests with accuracy and efficiency
Researches and resolves complex client situations and inquiries
Provides oversight, research and guidance on all industry compliance-related matters
Ensures all industry and Raymond James mandates are conducted such as Prudent Process Reviews
Performs other duties and responsibilities as assigned
Qualification
Required
Bachelor's degree preferred
Five or more years' experience in the financial services industry, preferably including related operational management and supervisory experience
Proven ability to work independently and execute leadership vision with minimal oversight
Strong analytical skills with a data-driven approach to performance measurement and decision-making
Strategic thinker with the ability to translate ideas into actionable plans
Detail-oriented and consistent in applying processes, procedures, and regulatory standards
In-depth knowledge of financial services industry practices, policies, and compliance requirements
Exceptional organizational and time management skills; adept at managing multiple priorities and meeting deadlines
Professional demeanor with excellent interpersonal and communication skills
Collaborative team player with a proactive and solution-oriented mindset
General Experience - 3 to 6 years, Manager Experience - 3 to 6 years
Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)
Preferred
Bachelor's degree preferred
Series 7, 9 & 10
Series 63, 65 and/or 66 as required by state
Ability to obtain additional securities and advisory state registrations if required by state
Benefits
401(k)
Health
Dental insurance
Company
Raymond James
Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-09Post Ipo Debt· $1.5B
1983-07-01IPO
Leadership Team
Paul Shoukry
Chief Executive Officer
James Sickling
COO - Fixed Income
Recent News
Private Banker International
2026-01-17
2026-01-16
Company data provided by crunchbase