Senior Helpers · 13 hours ago
Office Manager
Clinton, MS
Full-time
Onsite
Entry, Mid Level
$18/hr - $20/hr
2+ years expSenior Helpers is an independently owned franchise providing in-home senior care services. The Office Manager will lead the office team, manage the caregiver lifecycle, and ensure client satisfaction while fostering a positive workplace culture.
Health Care
Responsibilities
Serves as a key communication link between clients, caregivers, and the office by handling incoming calls with professionalism, empathy, and problem-solving. Appropriately resolves inquiries or complaints, and/or directs the caller to the appropriate party
Supports scheduling by filling shifts promptly and minimizing disruptions in our client services
Provides regular updates to management on staffing, scheduling, and business needs
Can function as a Caregiver as a backup for the business when needed
Drives caregiver recruitment and onboarding, ensuring proper training and readiness to serve clients
Processes and supports payroll operations, including collecting, reviewing, and reconciling timesheets against schedules, tracking and resolving discrepancies, documenting significant changes as required, and ensuring accurate and timely payroll processing in accordance with company deadlines
Process and record accounts payable and accounts receivable transactions, including invoicing, incoming payments, invoice coding, period allocation, monitoring outstanding balances, and ensuring timely collections and payments in accordance with company policies
Maintains appropriate confidentiality levels and ensures HIPAA compliance in all aspects of the position
Maintains all necessary records related to Long Term Care (LTC) and Medicaid/Governmental programs
Performs computer, typing, transcriptions and filing duties as required
Handles all incoming mail; sorts and appropriately directs it to the intended recipients
Qualification
Required
High School Diploma or equivalent
Minimum 2 years of progressive experience in office management, healthcare administration, or staffing/scheduling
Experience with computers, computer software (Microsoft Office applications) and other relevant forms of technology, including the use of email
Demonstrated success in recruiting, hiring, and onboarding staff
Strong knowledge of state and local regulations pertaining to recruitment and hiring preferred
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment
Ability to successfully pass a background check and other pre-employment screenings
Valid Mississippi driver's license
Must meet MS state requirements for Caregiving services
Must have safe and reliable transportation to go to and from the client's location and/or facilities and have a vehicle available during assignments in order to assist clients with shopping needs if required
Must be available to work various shifts, including nights, weekends, and holidays
Preferred
Proficiency with Wellsky, scheduling systems and related record-keeping a plus
Benefits
Paid Time Off
Limited Voluntary Benefits
LifeMart Discount Program
Company
Senior Helpers
Senior Helpers is a franchisor and provider of in-home senior care services for elderly individuals.
Founded in 2001Lutherville Timonium, Maryland, USA
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Comvest Credit Partners
2024-04-23Debt Financing
2024-03-21Acquired
Leadership Team
Glen J. Scharfeld, M.S.
Owner/ CEO
Julio Vazquez
Owner/ CEO
Recent News
Maryland Daily Record
2025-12-29
EIN Presswire
2025-12-19
Company data provided by crunchbase