Starwood Hotels · 9 hours ago
Rooms Administrative
Princeville, HI
Full-time
Onsite
Entry Level
$31/hr - $31/hr
1+ years expStarwood Hotels is a luxury hotel brand management company that values thoughtful and inspiring team members. The Rooms Administrative role provides comprehensive administrative and operational support to the Rooms Division, ensuring smooth coordination and effective communication across departments.
HospitalityHotelVenture Capital
Responsibilities
Prepare and distribute weekly and monthly reports, including labor summaries, productivity dashboards, and occupancy forecasts
Create visually engaging presentations and materials using PowerPoint (PPP), Canva, Google Slides, and similar tools
Maintain attendance, scheduling, and labor tracking for Rooms team members
Support the Director of Operations and department leaders with meeting preparation, communication rollouts, and documentation
Assist in preparing compliance, audit, and training materials, ensuring timely submission and accuracy
Maintain a high level of confidentiality when handling personnel, financial, or operational information
Serve as the administrative hub for the Rooms Division, ensuring seamless coordination between Front Office, Housekeeping, and Guest Experience departments
Coordinate meeting schedules, project timelines, and coverage plans during peak business periods or special events
Maintain organized digital and physical filing systems for departmental documentation, reports, and communications
Assist with the planning and execution of departmental initiatives, recognition events, or sustainability programs
Manage purchasing functions through Birchstreet, including raising purchase requests, tracking deliveries, and reconciling invoices
Maintain supply and inventory logs for Rooms Division departments, ensuring adequate stock levels and timely replenishment
Track usage and cost data to support expense control, sustainability goals, and budget planning
Utilize HMS, Birchstreet, Microsoft Office Suite, and Google Workspace tools for data entry, analysis, and reporting
Create and edit digital presentations, graphics, and communications using Canva, PowerPoint, and Adobe Express
Support data accuracy across operational systems and assist with reporting for leadership reviews and audits
Leverage communication and project management platforms such as Microsoft Teams, Zoom, or Asana to streamline workflows
Support the Rooms Division’s mission to deliver exceptional guest experiences through organized operations and effective communication
Assist leadership in tracking guest feedback trends and coordinating service recovery documentation or follow-ups
Ensure all communication and presentation materials align with 1 Hotels’ sustainability ethos and brand voice
Contribute to a positive team culture by maintaining a professional, service-minded, and solutions-focused approach
Act as liaison between the Rooms Division and supporting departments such as Finance, Purchasing, and Human Resources
Provide cross-departmental administrative coverage during absences or high-volume periods
Support team communications, recognition initiatives, and departmental updates
Participate in ongoing professional development and cross-training to enhance operational knowledge and career growth
Qualification
Required
Attention to Detail and Accuracy
Organization and Prioritization
Communication and Interpersonal Skills
Confidentiality and Discretion
Adaptability and Initiative
Team Collaboration
Brand Alignment and Professional Presentation
1–2 years of administrative or coordinator experience, preferably in hospitality or operations
Strong organizational, analytical, and communication skills
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook) and Google Workspace (Sheets, Docs, Slides)
Experience using Canva, PowerPoint, or other presentation design tools
Familiarity with Birchstreet, HMS, and similar procurement or reporting systems
Ability to manage multiple priorities in a fast-paced environment with professionalism and confidentiality
Preferred
Prior experience in luxury hospitality
Familiarity with Rooms Division operations (Front Office, Housekeeping, Guest Experience)
Experience in data visualization or reporting presentation tools (e.g., Canva, Power BI, Adobe Express)
Working knowledge of HMS, Birchstreet, KYC, or similar hotel management platforms
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raul Leal
Chief Executive Officer
Abhay Bakaya
Chief Development Officer
Company data provided by crunchbase