American Express · 5 hours ago
Analyst - Procurement
American Express is a leading financial services company, and they are seeking a Category Analyst to maximize the purchasing power of their Customer Servicing & Operations category. This role involves developing relationships with business partners, supporting sourcing strategies, and driving strategic business decisions through analytics and insights.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Partner with Servicing & Operations Category Director and Managers to support and develop strong relationships with business partners to understand key business strategies, annual goals/objectives, and identify issues, economic challenges, and potential opportunities (e.g., influence requirements, advise business how to capture the most value from supplier relations); with a customer first mindset and strategy
Actively participate on cross-functional Servicing & Operations initiatives to develop global category management plans to meet business and enterprise objectives, understand spend profiles, leverage benchmarking, and prepare business cases and presentations for business leaders
Partner business leaders and Source to Contract team to support development of sourcing strategies and plans, negotiate key deals and contracts and complete supplier assessments and selections through RFx activities
Lead through strategic thinking, financial analytics, external marketplace focus and partnering closely with business units to influence and help drive key, strategic business decisions
Bring external insights, innovative ideas, and an enterprise view on market trends, competitive landscape value generation and strategic sourcing opportunities
Support the development of strategic, forward thinking global category plans with multi-year value generating sourcing initiatives to enable business success
Support the development of category and sourcing strategies leveraging best practices around supplier and services based on both internal conditions and plans as well as industry trends. This includes but is not limited to price, scope, performance, and optimal sourcing approach
Develop a category review cycle to refresh strategy and ensure alignment with business partners on a regular basis
Analyze spend across businesses to leverage enterprise purchasing power, where applicable
Function as a point of contact for business partners
Ability to travel 10%
Qualification
Required
2+ years of extensive, broad-based strategic sourcing, analytics, and/ or category management experience
Analytical and problem-solving skills – results-driven mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities
Strategic thinker – strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution
Customer focus – customer-first mindset with knowledge of procurement/sourcing process
Strong collaborator – collaborative partner with strong cross-functional leadership and influence management skills with global experience
Excellent communicator – excellent oral and written communication skills with comfort presenting ideas to leaders at all levels
Comfort with white space – ability to navigate white space and bring structure
Adaptable – ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change
Bachelor's degree required
Ability to travel 10%
Preferred
Experience in Procurement, Servicing and Operations or related field a plus
Financial acumen experience with standard accounting treatment
Project management skills: to manage sourcing events, contract renewals, system/ process changes
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
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