ApTask · 5 months ago
Business Analyst – Mortgage/Servicing Domain
Reston, VA
Full-time
Onsite
Entry, Mid Level
$65/hr - $68/hr
2+ years expApTask is a leading global provider of workforce solutions and talent acquisition services. The role of the Mortgage Servicing Product Analyst is essential in bridging business needs and technical solutions, focusing on mortgage servicing operations and regulatory compliance while collaborating with stakeholders to enhance servicing workflows.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Analyze and document current-state mortgage servicing processes and identify opportunities for improvement
Define and maintain detailed business rules and logic to support servicing operations and compliance
Interpret and apply servicing guidelines from agencies such as Client, Freddie Mac, FHA, VA, and USDA
Collaborate with product managers, developers, and servicing teams to translate business needs into functional requirements and user stories
Conduct gap analyses and impact assessments for regulatory and policy changes
Support UAT and validate that product enhancements meet business and regulatory requirements
Monitor product performance and user feedback to drive continuous improvement
Qualification
Required
Bachelor's degree in Business, Finance, Computer Science, or a related field
2+ years of experience in mortgage servicing, product analysis, or a related role
Strong understanding of mortgage servicing guidelines (e.g., GSE, FHA, VA) and regulatory requirements
Experience defining and managing business rules in servicing systems or platforms
Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and product management tools (e.g., Jira, Confluence)
Excellent communication, problem-solving, and organizational skills
Preferred
Experience with servicing platforms such as Black Knight MSP, Sagent, or LoanServ
Familiarity with Agile/Scrum methodologies
Product management or business analysis certification (e.g., CSPO)
Familiar with mortgage servicing and Loss Mitigation concepts
Data Analysis / ability to query (highly analytical)
Business rule definition
Agile User story development
Cross-functional team collaboration (business and technology)
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
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