SCOPE Eyecare & Healthcare · 3 hours ago
Business Systems Analyst – Integration, Process & Automation
United States
Full-time
Remote
Mid Level
3+ years expSCOPE Eyecare & Healthcare is seeking a Business Systems Analyst – Integration, Process & Automation to join their team. The role involves driving process improvement, system integration, and automation initiatives across the organization while acting as a key interface between business stakeholders and Information Systems.
Dietary SupplementsHealth CareManufacturingPharmaceutical
Responsibilities
Analyse and deliver business process, integration, and automation solutions aligned to business objectives and continuous improvement initiatives
Collaborate with business stakeholders to elicit, document, validate, and prioritise process and integration requirements
Analyse existing end-to-end business processes to identify inefficiencies, risks, and opportunities for automation and optimisation
Identify and document system integration touchpoints, dependencies, and impacts across ERP, CRM, and related platforms
Define integration-aware requirements including:
Data flows and transformations
System triggers and events
Error handling and exception scenarios
Design and document future-state processes with automation considered by default
Create and maintain high-quality documentation, including:
Process maps and flow diagrams
Functional and integration requirements
Business rules and assumptions
Act as a key liaison between the business and Technology and IS teams to ensure clear communication and alignment throughout change initiatives
Support delivery teams by providing clarification during implementation without owning technical design or build
Provide expert guidance and support to business users, including process walkthroughs and training support
Contribute to the automation and integration of existing and new systems
Provide regular progress updates and weekly RAG status reporting to management
Qualification
Required
Degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)
Minimum of 3 years' experience in a Business Systems Analyst or similar role
Strong experience in business process analysis and stakeholder engagement
Proven experience working across multiple integrated systems
Ability to identify and define automation opportunities within business processes
Strong analytical and structured problem-solving skills
Experience producing clear, well-structured requirements and process documentation
Ability to manage multiple initiatives and priorities simultaneously
Strong written and verbal communication skills
Experience working with ERP, CRM platforms, Workflow / Automation software
Experience with event based automation
Exposure to system integration approaches (APIs, middleware, iPaaS)
The jobholder must have the flexibility and ability to travel freely within the EU and between EU & UK
Company
SCOPE Eyecare & Healthcare
SCOPE is a Healthcare & Pharmaceuticals company with locations in Ireland, UK and USA that is dedicated to providing Healthcare Professionals & patients with high quality, effective and innovative products.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kara Chan, MA, SHRM-CP
HR Business Partner (US)
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