hackajob · 1 week ago
Quant Analytics Associate Senior - Remediation & Corrections
Fort Worth, TX
Full-time
Onsite
Mid, Senior Level
3+ years exphackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. As a Senior Quantitative Analytics Associate within the Remediation & Corrections team, you will be crucial in identifying, classifying, and resolving customer impacts stemming from business process or operational disruptions at JPMorganChase.
Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware
No H1B
U.S. Citizen Only
Responsibilities
Communicate findings and recommendations to stakeholders in a clear and concise manner
Manage multiple remediation projects simultaneously, prioritizing tasks to meet deadlines
Maintain a high level of accuracy and attention to detail in all aspects of work
Deliver exceptional customer service by thoroughly addressing and resolving account issues
Support ongoing team initiatives and contribute to a collaborative work environment
Collaborate with key stakeholders across the firm to understand case contexts and translate high-level requirements into detailed analytic steps
Query databases and manipulate data to identify correction populations, analyze financials, and create execution files using account, customer, and transaction-level data
Ensure accuracy in analytics by maintaining attention to detail and supporting the independent validation team with case requirements and code review
Automate repetitive analytics steps across cases using SAS macros and other relevant tools
Develop and apply advanced analytics skills to deliver best-in-class solutions for customer issue treatment
Qualification
Required
Bachelor's degree in a quantitative discipline (Mathematics, Statistics, Physics, Engineering, Economics, Finance or related fields)
Minimum 3 years of experience in quantitative analytics, data analysis, or a related field (refer to NJE Years of Experience Table for GT Job Architecture)
Strong analytical and problem-solving skills with demonstrated ability to manage complex customer issues
Proficient in data analysis tools and techniques (e.g., SAS, SQL, Python, R)
Excellent attention to detail and commitment to accuracy
Proven ability to communicate complex findings clearly to both technical and non-technical stakeholders
Experience working in a fast-paced, deadline-driven environment
Proven ability to work collaboratively across multiple teams and lines of business
High level of motivation and initiative
Strong organizational and time management skills
Commitment to delivering exceptional customer service
Preferred
Advanced degree in quantitative analytics, finance, mathematics, or a related discipline
Experience with remediation or corrections in a financial services environment
Familiarity with regulatory requirements related to financial products and customer remediation
Experience supporting Auto Finance, Business Banking, or similar lines of business
Strong presentation and stakeholder management skills
Ability to develop and implement process improvements
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
hackajob
The AI-native tech hiring platform trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$33MKey Investors
Volition CapitalDowning VenturesTechstars
2023-05-03Series B· $25M
2018-10-25Series A· $6.7M
2017-03-31Seed· $0.58M
Leadership Team
Mark Chaffey
CEO
Phil Kell
VP - Marketplace
Recent News
2025-10-23
2025-09-26
2025-09-12
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