American Express · 1 day ago
Manager-Business Development (Seattle, WA)
American Express is a company with a long history of innovation and a strong commitment to its customers. The Field Sales Manager role focuses on growing the customer base through face-to-face interactions and understanding customer needs to deliver tailored business solutions. This position requires effective pipeline management and compliance with company policies while building strong relationships with clients.
Credit CardsFinanceFinancial ServicesPaymentsTravel
Responsibilities
Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities
All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs
Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clients
Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)
Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects
Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement
Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)
Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions
Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume
Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
Qualification
Required
Excellent sales experience, 5 - 7 years minimum
Proven experience winning new business relationships
Experience achieving sales quota and goals through multiple product offerings
Experience in a highly-regulated industry
High learning agility
Intellectually curious
Collaborative and growth mindset
Personal accountability
Compliance focused
Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities
Effectively identifies client needs to configure solutions that address client requirements and deliver value
Overcomes objections and resistance to proposed solutions with key client decision makers
Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
Proactively and consistently demonstrates the value of partnering with American Express
Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Preferred
Bachelor's degree preferred
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Recent News
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