Buttermilk · 10 hours ago
Group Account Director/ Business Director
New York, United States
Full-time
Hybrid
Director/Executive
10+ years expButtermilk is a creative agency shaping the future of the creator economy. The Group Account Director / Business Director leads a portfolio of high-value global accounts, managing senior client relationships and driving strategic growth while ensuring the agency's high standards are met across all work.
AdvertisingBrand MarketingContent Creators
Hiring Manager
Joanne Temenu
Responsibilities
Serve as the key relationship manager for major accounts, conducting regular check-ins with senior stakeholders
Act as the escalation point for client issues, ensuring quick resolution and maintaining satisfaction
Build deep, long-term partnerships with senior clients, identifying opportunities for strategic collaboration and growth
Develop and implement growth plans across accounts, supporting SADs and SAMs to meet and exceed targets
Identify and capitalise on new business opportunities, including community-first projects and lateral growth within client groups
Lead, mentor, and line manage SADs and SAMs, fostering their professional growth and performance
Oversee delivery of client proposals, reports, awards submissions, and pitches, ensuring quality and timeliness
Manage SOW approvals and ensure accurate, prompt invoicing
Maintain profitability by managing budgets, tracking hours, and optimising resources
Protect margins by effectively managing scope changes and resource allocation
Lead and support high-profile pitches from concept to execution
Qualification
Required
10+ years of account management experience, ideally in a creative or marketing agency
Proven track record managing large, complex accounts for global brands
Strong pitch leadership, with the ability to win high-value new business
Extensive experience in account ownership, managing both operational and financial elements
Exceptional leadership skills with a proven ability to develop high-performing teams
Demonstrated success in driving growth, achieving targets, and fostering long-term client partnerships
Preferred
Beauty industry experience highly desirable
Benefits
Private Medical Insurance
Juno Wellbeing Credits
Hybrid Working
Home Office Setup Budget
Birthday Leave
Learning & Development Budget
Friday 2PM Finish
401K
Company
Buttermilk
Buttermilk is an influencer agency that provides influencer campaigns, community management, and paid social advertising services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jamie Ray
Co-Founder
Motez Touqmatchi
Co-Founder
Recent News
2025-11-12
2025-09-25
2025-09-24
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